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Why the LCD of my new MacBook is already dead?!

Hi,

I just bought a new macbook retina mid-2015 the 15 of august 2300$. The 19, the lower left corner of the screen shows a clear area, specially noticeable when dark pictures are displayed.

So I called the Apple Care that said to me to go to an apple store for a replacement of the MacBook. I drove 1 hour to the Apple store (100 miles). The genius said to me "it happens sometimes on new MacBook ! But we cannot make an exchange with a new one, only a repair of the screen that takes 5 days :( Apple care told you lies !"

So How can I work now ? Paid 2300$ for a dead MacBook !

So is there a solution to reactivate the clear LCD area without opening it or replacing it ?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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댓글 4개

Why do you have a problem with the fact that they would fix your device for free in 5 days? I mean, yes, it's annoying, but even 2300$ macbooks have a failure rate....

Hello, because during 5 days I cannot work ! I've got no computer left. So I loose money, and I also loose money by driving 1 hour each time to reach the Apple store !

No sending back service or replacement service from home proposed, it's not fair from Apple.

So do you prefer spending even more hard worked dollars on a new screen? Whatever. I'll call in some people who know macs better than I do @mayer @theimedic @danj

No no, I only want to know if there's a trick to make this clear area disappear without opening it. With a little luck !....

If not, I will be forced unfortunatly to go the Apple store.

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답변 1개

선택된 답변

You man up, improvise, adapt and overcome. Hook it up to and external monitor and go to work. Tell Apple to call you when the part comes in.

해당 답변은 도움이 되었습니까?

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댓글 1개:

Right, but I like also tricks that sometimes can help.

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