Released September 2016. Identified by Model No. SM-G610

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I dropped my Samsung Galaxy J7 prime and went blank screen

I need answers because I love my phone so much and it is my only phone

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It rings and vibrate but nothing shows

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Fixmas/픽스마스 분위기를 띄우세요
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Fixmas/픽스마스 분위기를 띄우세요
FIXMAS12 코드로 $50 이상 구매시 $12 할인을 받으십시오

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선택된 해법

When interacting with the buttons, does the device still make sounds or vibrate? This could be an LED Screen Failure.

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i dropped my phone and now it suddenly vibrates and can not turn on

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Dona Acelador, you need to read all the solutions, try them and if they don't help you need to start your own question. Try the most helpful answer by Juax

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You can do a simple test on your phone to see if your screen is in need of replacement.

Hold Power + Volume down + Home Button. That should bring you into Download Mode, if it displays then your screen is fine. Otherwise, you will need to replace the screen Instructions on the Screen Here (first step).

Fairly simple if you have the tools, if not just bring it to a tech. After they replace the screen they can test other functions that may have been damaged from the drop.

Hope this helps.

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Thank you! My phone is okay now

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I have a similar problem. I dropped my phone and in the bottom right corner appeared a purple/black spot which is getting worse each day spreading further up the screen. The phone still works it is just dark in the corner. Does anyone know if the screen has to be replaced? or is there a fix?

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i also dropped my phone in the bottom right corner, purple spots starts appearing too. what should i do?

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@helpmeguys you need to follow the tips on this page, if they don't work then ask your own question.

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