iPhone 5s 0xE8000013 error after reset cant activate itunes error

Question

iPhone 5s

Apple iPhone 5s는 2013년 9월 10일에 발표되었습니다. 수리는 이전 모델과 유사하며 스크류 드라이버 및 비집는 도구가 필요합니다. GSM 또는 CDMA / 16, 32, 또는 64GB / 은색, 금색 및 스페이스 그레이.

3530 질문 전체 보기

Fixie @kobexkyrie

평판: 663

9

18

게시일: 2017년 10월 19일

옵션

iPhone 5s 0xE8000013 error after reset cant activate itunes error

My phone still not working it says error 0xE8000013 on itunes after factory reset i tried restoring updating downgrading nothing works

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 5

댓글 6개

I've been facing the same issue.... tested with 3 computers, including my macbook pro, Bootcamp window 8.1, my office computer windows 7, my friend's macmini.. and all are facing the same error..

I have talked with USA's office from my country.. long calls of about 50+ minutes as combine. (you can have an idea of calls costs).

I'm also waiting for the next update. .may be they will understand that every user is not so rich to buy the latest phones.. some one has to stay with their older phones.

Muhammad Farooqi 의 2017년 10월 20일

Updayte will be on 23 i wish it could be fixed i still cant let go my iphone 5s

Fixie 의 2017년 10월 20일

what do you mean fixie

daniel 의 2017년 10월 20일

Ios 11.0.4 will be on oct 23

Fixie 의 2017년 10월 20일

Good luck for all those including me who can't afford expensive new phones.

Muhammad Farooqi 의 2017년 10월 20일

댓글 1개 더보기

댓글 달기

답변 12개

선택된 답변

iMedic @theimedic

평판: 57.5k

iMedic Phone Repairs

18

77

212

게시일: 2017년 10월 19일

옵션

Tried 3utools.com? Flash it to a more known firmware?

해당 답변은 도움이 되었습니까?

예 아니요

점수 3

댓글 11개:

Okay bro i will updaye is that a download site of files or what ?

Fixie 의 2017년 10월 19일

Im flashing right now

Fixie 의 2017년 10월 19일

I flashed and restored still didnt work what to do exactly in 3utools ?

Fixie 의 2017년 10월 19일

It says failed to read info of activation should i try to install beta ?

Fixie 의 2017년 10월 19일

I have read an article stating that it is cause of ios 11 bug on the system and they already wrote to the apple company but still the problem can be fixed .they advice that we should wait until the new update will come .when will be ios 11.0.4 coming ?

Fixie 의 2017년 10월 19일

댓글 6개 더보기

댓글 달기

I've been facing the same issue.... tested with 3 computers, including my macbook pro, Bootcamp window 8.1, my office computer windows 7, my friend's macmini.. and all are facing the same error..

I have talked with USA's office from my country.. long calls of about 50+ minutes as combine. (you can have an idea of calls costs).

I'm also waiting for the next update. .may be they will understand that every user is not so rich to buy the latest phones.. some one has to stay with their older phones. — Muhammad Farooqi
Updayte will be on 23 i wish it could be fixed i still cant let go my iphone 5s — Fixie
Good luck for all those including me who can't afford expensive new phones. — Muhammad Farooqi
Okay bro i will updaye is that a download site of files or what ? — Fixie
I flashed and restored still didnt work what to do exactly in 3utools ? — Fixie
It says failed to read info of activation should i try to install beta ? — Fixie
I have read an article stating that it is cause of ios 11 bug on the system and they already wrote to the apple company but still the problem can be fixed .they advice that we should wait until the new update will come .when will be ios 11.0.4 coming ? — Fixie

Jacob Harvey @fo22zz 평판: 215 6 7 · Answer 1 · 2017-10-21T00:00:09-07:00

Jacob Harvey @fo22zz

평판: 215

6

7

게시일: 2017년 10월 21일

옵션

Have you tried from DFU and recovery mode and also using another USB cable?

I had a few of my restores fail recently and it turned out to be the USB cable. Took 3 cables to figure that out

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 11개:

My restore is not failing its all succesful just the fcking activation goes error i tried 5 usb cable tried 2 diff . mac 1 pc and 1 laptop running windows 7 and 8

Fixie 의 2017년 10월 21일

I’m confused now. Try doing a DFU flash using 3u again for a signed firmware. If it returns an error, provide the number.

Jacob Harvey 의 2017년 10월 21일

what number should i provide ??i already flashed it a couple of times

Fixie 의 2017년 10월 21일

wait i will try the dfu mode i didnt try it i just restoring im doing it now

Fixie 의 2017년 10월 21일

its says cant switch dfu to recovery mode

Fixie 의 2017년 10월 21일

댓글 6개 더보기

댓글 달기

Simple Computers @szymon 평판: 13 1 · Answer 2 · 2017-10-27T03:22:22-07:00

Simple Computers @szymon

평판: 13

1

게시일: 2017년 10월 27일

옵션

Same here. After last update phone cant be activated after factory restore. iTunes 0xE8000013 error. DFU dont help. 3uTools reflash or downgrade nothing fix problem. 3uTools activation:

11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 2개:

Im broke man no cure after all this weeks

Fixie 의 2017년 10월 27일

I have tried 3u tools but still i have this error i have been waiting along time for the next update 11.1 it released i have flashed but still it run this error what should I do Any body help me

Fidamuhammad Amarkhil 의 2017년 11월 6일

댓글 달기

el_rika @elrika 평판: 13 1 · Answer 3 · 2018-05-22T03:05:19-07:00

el_rika @elrika

평판: 13

1

게시일: 2018년 5월 22일

옵션

If you have an apple device that has been, for whatever hardware issue, sent into a normal service (non official apple), you will never be able to activate your device again if you were unlucky enough to update it to ios 11.

Apple stealthly locked all repaired/refurbished devices with ios11.

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 1개:

There is a way to downgrade to iOS 10?

Diogo Cordova 의 2018년 9월 2일

댓글 달기

Jawad Siddiqui @jawadsiddiqui 평판: 1 · Answer 4 · 2017-12-18T13:04:18-07:00

Jawad Siddiqui @jawadsiddiqui

평판: 1

게시일: 2017년 12월 18일

옵션

11:21:16 Obtaining activating data

11:21:34 Failed to read information of activation

11:21:34 Operations are failed

11:21:34 Elapsed Time: 00:00:17

THIS ONE HAVE NO CURE

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

MJ Alfithor @mjalfithor 평판: 1 · Answer 5 · 2018-01-02T06:14:46-07:00

MJ Alfithor @mjalfithor

평판: 1

게시일: 2018년 1월 2일

옵션

i have this problem too. nothing like this never happen on my ipad before i update it to iOS 11. Im waiting somebody to solve this case

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

Jory Hans @joryhans 평판: 1 · Answer 6 · 2018-01-10T10:28:35-07:00

Jory Hans @joryhans

평판: 1

게시일: 2018년 1월 10일

옵션

10 January 2018

I factory reset my iphone 6 yesterday am getting the same problem about the activation! someone has got the solution?

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

Tahir Bhatti @tahirbhatti 평판: 1 · Answer 7 · 2018-01-23T14:36:55-07:00

Tahir Bhatti @tahirbhatti

평판: 1

게시일: 2018년 1월 23일

옵션

I have same problem with iphone 5s.

My iphone note activate after factory reset.

Kindly update any solution this problem.

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

faizan ikram @faizanikram 평판: 1 · Answer 8 · 2018-02-20T01:22:18-07:00

faizan ikram @faizanikram

평판: 1

게시일: 2018년 2월 20일

옵션

please fix activation problem iphone 5s

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

Fix Ya @fixya49371 평판: 1 · Answer 9 · 2018-03-22T08:51:09-07:00

Fix Ya @fixya49371

평판: 1

게시일: 2018년 3월 22일

옵션

I have this problem too since i updated my IOS, I'm using Iphone 6

Tried everything but failed.

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기

hawwerkaschde @hawwerkaschde 평판: 1 · Answer 10 · 2019-03-16T23:54:26-07:00

hawwerkaschde @hawwerkaschde

평판: 1

게시일: 2019년 3월 16일

옵션

Its an old thread but still up to date. I updated 5S to 12.2 beta5 . Activation not possible. If I trie activation on the phone itself it says : An update is required to activate your iphone shut down ! .

해당 답변은 도움이 되었습니까?

예 아니요

점수 0

댓글 달기