Why doesn't my Aspire E 15 Acer turn on - only had it 11 mos...
Acer says my warranty is up - purchased 03/05/17 from QVC and I'm having a difficult time connecting w/support. I did leave it on charger most of the time.
Karen Pitcher before even trying to do anything yourself, request to speak with someone else at Acer or send them an email/contact website
Warranty Length/Type 1 Year Limited: Parts & Labor, Mail In or Carry In
Hardware Technical Support 1 Year
Service Website http://www.acersupport.com
Service Phone Number 866-695-2237 (United States) 866-706-2237 (Canada)
You also need to contact QVC through their warranty provider Maxi-Matic Request (Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer service (firstname.lastname@example.org) to obtain an RA # (Return Authorization Number). We will not accept any returns of merchandise without an applicable RA #.)
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Support Hours of Operation MON-FRI 8:30 AM - 5:00 PM PST
(800) 365-6133 Ext: 120/107/105; (626) 912-9877 Ext: 120/107/105
Website: www.maxi-matic.com email: email@example.com
Don't take "no" for an answer. If you have proof of purchase both companies over a 1 year warranty.
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