An error occured while updating the device software. Use the Emergency

Question

Samsung Galaxy S6 Edge+

Samsung Galaxy S6 Edge+는 Galaxy S6 Edge 스마트폰의 커진 버전입니다.

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Joep @joep28449

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게시일: 2018년 2월 13일

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An error occured while updating the device software. Use the Emergency

A friend of mine gave me a phone. S6 Edge plus. But it had some problems so we tried to hard reset it. When I boot the phone it stays on a screen saying 'An error has occured while updating the device. Use the Emergency recovery function in the Smart Switch PC software' The screen stays on for about 30 seconds and then the phone shuts down. I can only do this while the phone is connected to a charger. If it's not connected to a charger, it won't boot up. When I hold the home + power + volume down buttons it goes into ODIN mode. It has been like this since it had the FPR lock on it and we when tried to install some new software on this phone, the PC of my friend shut down. It has been doing this ever since. I tried to hold all buttons and I tried to just hold my power and home button, but none of this works since it keeps shutting down. What can I do to fix this? I tried the software, but it doesn't recognize my device.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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예 아니요

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Sorry for the quite delay for posting here at your problem / issue faced, actually you can recover from the ERROR quite simply. Just get ODIN and download your original / stock firmware from SAMSUNG and import it in the AP column of ODIN.

Just select the firmware which starts from AP (eg. AP_XXXXXXXXXXXXXXXXXXXXXXXXXXXXX_user_low_ship_meta.tar.md5

At the ERROR screen, Press Volume DOWN + MENU + POWER button to enter DOWNLOAD mode and Flash the AP file with ODIN, wait for the process to finish and voila .. your device is back alive.

In case if the problem persists, flash all the downloaded firmware :)

regards,

Joe Isabella

xploitmachine 의 2019년 5월 7일

Eu tenho o mesmo problema, más não consigo trazer de volta meu Galaxy S7 AT&T porque seu binário é 10 e não encontro nenhum firmware que funcione.

isimaodiaz 의 2019년 7월 28일

My Mobile Samsung E5520 Is Stuck at This Pop up , and when i try to go in Download , it just Restart and comes back at the same Pop Up . Its Not Going Into Download Mode Just restarting again and again . Tell me Solution Please

Haider Ali Anjum 의 2019년 11월 6일

my samsung j6 has the same problem but its blinking the creen every 2 seconds and i cant hold power and down because it dosent activate , i tried using the ap file on odin but that isnt doing anything

DeeVee 의 2020년 3월 20일

Install TWRP through Odin (AP slot). Add zip custom rom to either phone or sd card by going to computer files while in twrp, and copy to phone. Force boot into TWRP using combination keys. Install OS and pray it work.

enygyzer 의 2020년 6월 1일

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Juax @juax

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게시일: 2018년 2월 13일

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Error in the partition drive. I would check a different Software file OR Samsung Smart Switch.

Unfortunately there was a recent update that removed the ability to update software to samsungs original. You can do an attempt to find the file online OR you can download the older version of Samsung Smart Switch that allows you to run the software. It will require the serial number of the device, so if you don't have that don't attempt it with Samsung Smart Switch.

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예 아니요

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You are correct, a certain version of smart switch allows emergency firmware initialization if needed but I would personally rather flash firmware files via Odin.

FRP lock just stops the user from flashing custom files and only signed Samsung firmware.

FRP lock will also prompt the user to login the Google account that was associated with the account after a factory reset. Also you can bypass Google account lock with guides which you can find on the internet via Google or YouTube.

Here is a guide on how to flash Samsung firmware:

http://updato.com/how-to/how-to-install-...

Ben 의 2018년 2월 13일

Ben, please listen to the question and/or request before you offer a solution or service.

Irving Sr 의 2018년 12월 31일

Thank you Ben, fixed it for me.

Alexandre Balea 의 2019년 1월 6일

hi what about NOTE 9 SM-N960F .how to go to downloading mode after show this message ( An error ha occurred while updating this device software use emergency recovery function in the smart switch PC software ) .

sarkom581 의 2019년 1월 16일

im having same problem with s6 edge sm-g925t what do i do pdin always faips mid way if i wamna use smart switch what version do i downlaod

some guy 의 2020년 2월 8일

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Sorry for the quite delay for posting here at your problem / issue faced, actually you can recover from the ERROR quite simply. Just get ODIN and download your original / stock firmware from SAMSUNG and import it in the AP column of ODIN.

Just select the firmware which starts from AP (eg. AP_XXXXXXXXXXXXXXXXXXXXXXXXXXXXX_user_low_ship_meta.tar.md5

At the ERROR screen, Press Volume DOWN + MENU + POWER button to enter DOWNLOAD mode and Flash the AP file with ODIN, wait for the process to finish and voila .. your device is back alive.

In case if the problem persists, flash all the downloaded firmware :)

regards,

Joe Isabella — xploitmachine
Eu tenho o mesmo problema, más não consigo trazer de volta meu Galaxy S7 AT&T porque seu binário é 10 e não encontro nenhum firmware que funcione. — isimaodiaz
My Mobile Samsung E5520 Is Stuck at This Pop up , and when i try to go in Download , it just Restart and comes back at the same Pop Up . Its Not Going Into Download Mode Just restarting again and again . Tell me Solution Please — Haider Ali Anjum
my samsung j6 has the same problem but its blinking the creen every 2 seconds and i cant hold power and down because it dosent activate , i tried using the ap file on odin but that isnt doing anything — DeeVee
Install TWRP through Odin (AP slot). Add zip custom rom to either phone or sd card by going to computer files while in twrp, and copy to phone. Force boot into TWRP using combination keys. Install OS and pray it work. — enygyzer
You are correct, a certain version of smart switch allows emergency firmware initialization if needed but I would personally rather flash firmware files via Odin.

FRP lock just stops the user from flashing custom files and only signed Samsung firmware.

FRP lock will also prompt the user to login the Google account that was associated with the account after a factory reset. Also you can bypass Google account lock with guides which you can find on the internet via Google or YouTube.

Here is a guide on how to flash Samsung firmware:

http://updato.com/how-to/how-to-install-... — Ben
Ben, please listen to the question and/or request before you offer a solution or service. — Irving Sr
hi what about NOTE 9 SM-N960F .how to go to downloading mode after show this message ( An error ha occurred while updating this device software use emergency recovery function in the smart switch PC software ) . — sarkom581
im having same problem with s6 edge sm-g925t what do i do pdin always faips mid way if i wamna use smart switch what version do i downlaod — some guy

Patrik Käpyaho (akuankka128) @terran01 평판: 53 1 · Answer 1 · 2018-06-22T05:43:01-07:00

Patrik Käpyaho (akuankka128) @terran01

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게시일: 2018년 6월 22일

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Have you tried flashing a bootloader? Have you tried smart switch? If you don't have device initialisation menu in smart switch, try 4.0-4.1.

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Ganesh Dhakal @ganeshdhakal 평판: 25 1 · Answer 2 · 2018-06-19T23:21:37-07:00

Ganesh Dhakal @ganeshdhakal

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게시일: 2018년 6월 19일

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samsung sm-j200g problem

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Jayce Rebullosa @jaycerebullosa 평판: 25 1 · Answer 3 · 2018-09-15T14:24:16-07:00

Jayce Rebullosa @jaycerebullosa

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게시일: 2018년 9월 15일

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U cant fix it because you just your phone is now out dated so it is impossible

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MY LOVE @mylove22539 평판: 13 1 · Answer 4 · 2018-09-21T10:54:29-07:00

MY LOVE @mylove22539

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게시일: 2018년 9월 21일

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My device(sm-g532f) PRIME PLUS having similar error >I tried to get in fastboot no hope, tried to get in recovery no hope either, If given to samsung care will they able to resolve the problem ? How much does it cost ?

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silvia.espindola @silviaespindola 평판: 13 1 · Answer 5 · 2019-06-12T18:48:02-07:00

silvia.espindola @silviaespindola

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게시일: 2019년 6월 12일

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Favor mande a resposta em português

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some guy @someguy35184 평판: 13 1 · Answer 6 · 2020-02-08T07:05:21-07:00

some guy @someguy35184

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게시일: 2020년 2월 8일

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im having same problem with s6 edge sm-g925t what do i do pdin always faips mid way if i wamna use smart switch what version do i downlaod

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aitauerita15 @aitauerita15 평판: 13 1 · Answer 7 · 2021-07-28T17:48:39-07:00

aitauerita15 @aitauerita15

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My phone is a Samsung SM-217F model, it is currently showing “AN error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software. I understand what I must do however, I don’t know how to retrieve the IMEI serial number. Please help.

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Samsung Galaxy S6 Edge+

An error occured while updating the device software. Use the Emergency

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