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The OnePlus 5 (OP5) is a 5th generation smartphone released June 20, 2017. It is the successor to the OnePlus 3T and predecessor to the OnePlus 5T.

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Why is my Oneplus 5 is not starting

I was charging my onplus 5 on the company provided dash charger. but suddenly it got switched off. and when I tried to switch it on I got the Oneplus logo but it is not going any further.

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i tried it but my recovery mode also not open

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Hi Prathik,

Did the issue resolve? I am facing similar kind of issue. Mine went down after an software update.

Please let me know if you figured out the cause.

Thanks,

Keshav

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Yep. Contact to service center.

They will reset your phone.

It is due to error which accured during installation of new software.

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ohh thanks,

Can we reset by installing adp drivers?

How much time did the service center take to reset it?

Thanks

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They will do it in just 30 40 min.

But if the service center too busy still they will maximum take 1 day

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If I understand your question correctly, you are saying that upon turning on the phone it stops at the oneplus logo.

I would recommend clearing the cache partition. This will not delete any of your data.

To do so follow these steps.

Power down the OnePlus 5

Boot the OnePlus 5 into Recovery Mode

Tap on the language of your choice

Tap on the Wipe Data and Cache option

Tap on the Wipe Cache option

Tap the Yes option when asked to confirm

Wait for the OnePlus 5 to clear the cache partition

Then tap on the Reboot option to restart the OnePlus 5

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This is not working , unable to open the 'Recovery mode'

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