Press Red motion record button, nothing records; still pic only.

When trying to record a video on the camera, I press the "red motion button" and there is a time elapse that shows on the display screen. However, the SD icon on the left flashes, and when I end the recording and go to playback, only a still frame is there. No video. I've tried to format the SD card, replaced the SD card and nothing fixes the issue. Any help would be hugely appreciated.

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