My wand won't release. How can I get it out?
The wand for my Shark Rotator Professional won't release. Is there something I can do to get it out?
Shark Rotator Powered Lift-Away XL Capacity, model NV755. It can convert from a push vacuum to a hand-held vacuum. Repairs and troubleshooting found here may also be applicable to models NV652 and NV752.
First, unwind the cord from the machine and try to pull the wand again.
It is poorly designed, in that if you have the cord wound on the machine, it ties the 2 parts of the vacuum together.
If this doesn’t work, look at the space between the chrome pipe and the white plastic where the 2 pieces come together.
If the space isn’t even on both sides, the unlocking mechanism won’t work. Apparently there is just enough space where it will stick in and not come out. if it isn’t properly aligned.
You can try hitting it with your fist to push the larger spaced side in more, or if that isn’t enough power, take a small hammer and a block of wood and tap on it gently until it moves into the correct space.
I don't own this, but my research found this:
Twist The Telescoping Wand
Grip the end of the telescoping wand where it meets the hose with one hand. Press in on the release button that is on the end of the hose with the other hand.
Twist the end of the telescoping wand clockwise and then counter-clockwise while keeping the button depressed.
Pull the wand off the hose while twisting it. Release the button once the wand is free of the hose.
Lubricate The Telescoping Wand
Place a sheet of newspaper on the floor or carpet. Collapse the telescoping wand. Hold the hose so that the wand is facing down, over the newspaper.
Place an end of the included plastic straw in the nozzle at the end of the lubricating spray can. Shake the can for five seconds.
Spray a sustained burst of lubricating spray around the seam where the end of the wand and the hose meet. Remove the can once you have circled the seam.
Keep the hose pointed down for two minutes and then grip the end of the wand with the other hand.
Twist the end of the wand clockwise with one hand while twisting the end of the hose counter-clockwise with the other. Continue twisting until the wand comes free of the hose. Wipe both ends off with a paper towel. Throw the newspaper in the trash.
Pull The Telescoping Wand
Unplug the vacuum cleaner's power cord from the wall outlet. Twist the section of the hose connected to the socket on the vacuum counter-clockwise to remove it.
Collapse the telescoping wand, followed by collapsing the hose. Hold the two horizontally with the open end of the hose facing left and the wand facing right.
Press the release button at the end of the hose next to where the wand is, providing there is one, with your left hand. Hold the hose steady while twisting the end of the wand away from you with the other hand.
Continue to twist the wand while pulling it toward your right. Stop twisting the wand once it comes off the end of the hose.
Release the hose button, if there is one. Return the hose to the socket on the vacuum cleaner.
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