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I have a hp touch screen model # 15-f010wm and I always leave it on my desk at home so it shouldn't have to be reconnected. The other day I go to do my homework and it isn't connected top my internet and I can't figure out why. I have reset my laptop from the recovery screen but still can't connect. My phone and other devices are still connected so I don't think it's my internet service. What do I do?
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Have you tried connecting it to a different wireless internet network? If so, try that and report back the results.
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So I just turned the hot spot on my phone and yes it connected to it. I have 2 xboxes at home along with my phone connected to my internet so I didn't think it was that.
@mdacey Try power cycling your modem/router:
1. Unplug your modem/router and count to 30
2. Plug the modem/router back in and wait 1 minute
3. Try connecting to your wireless network
Report back the results
Thank u... I wonder why it did that. It is connected now. Thank u so much
@mdacey No problem! Go ahead and mark this as the correct answer so we can get closer to 100% answered questions. Always happy to help.
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