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My 3rd Party Apple Watch band is stuck

Hi,

I have a third party band that’s stuck on my Original Apple Watch. Apple wants to charge >$200 to remove the band, which is worth far more than the watch at this point. The release button won’t press down with this band on. Is there anywhere in the San Francisco area or via mail that I can get this repaired?

Thanks

Update (09/30/2018)

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There is no visible damage. The only symptom is that the release button barely budged when trying to depress it.

The Watch, aside from the stuck band is in full working order. I would just like to get this band removed so that I can change bands again.

Thanks

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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댓글 5개

I was thinking that drilling out the band would be the best answer. I tried WD40 already, but I’ll try it again.

Just had Apple store tech handle the same issue. They use alcohol rather than oil.

Dish soap and warm water worked like a charm!

Same thing happened to me just had to keep on trying and wiggling and it eventually came out.

Per Alan Garber’s comment above, I used alcohol and it came right off!

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I used Yelp to search for Apple Repair services around me, and I finally found one that would remove the band from my watch. They charged me $20 and got it off.

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I was able to remove the band. The trick for me was a combo of the following…. (Apple Watch 4 generation)

Dish soap and warm water

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댓글 14개:

Dish soap and warm water was the trick! It’s been stuck for months and just scrubbed a little with a toothbrush and bam less than 5 minutes off

dish soap and warm water worked for me also

Soap and warm water worked on my watch 4

Much to my surprise, Dish soap and water worked for me. It took less than 5 minutes. Many thanks.

Did you apply the detergent directly to the release button? Or did you mix soap and water and soak the watch?

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I used to be a jeweler, still have the majority of my tools. Please post some pictures of the problem, I may be able to help. What’s wrong with the watch outside of the band? What material is the band made of? Do you need to recover the watch too? Do you want the band fixed so that it will come on and off the new watch?

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How much did that band cost?

I have the same problem I went to apple and they said that they can not do anything because it’s 3rd party. So what do I do now.

@michellediabate take it to a custom jeweler

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Isopropyl Alcohol (a cleaning product) did it for me. Dip a cotton tip into the alcohol then dab along both sides of the “slot” and on the release button. Pressed the button and the strap slid straight out!!!

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You might want to try WD40 spray to try to loosen the button. Overtime oils and dead skin as well as sand and salt can jam up the button. Spray both the button and aim the snorkel into the gap of the strap both top and bottom. Give it some time to do its thing and give it a try. You may need a few treatments and don’t worry about over doing it the spray won’t get into the watch and the strap can be cleaned with isopropyl alcohol.

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댓글 8개:

This soap - fairy liquid works! Honestly I tried everything else . Wiggle and don’t give up

I have the same problem with my Apple Watch series 3 38mm. If you finally do get it removed please let me know how. I purchased a series 4 40mm in the mean time. The WD 40 did not work for me. Still stuck

I was able to remove the band. The trick for me was a combo of the following…. (Apple Watch 4 generation)

Dish soap and warm water

Thank you soap and water worked like a charm!

I finally got the band off, soap and water seemed to do it for me too! Thank you all for the tips!

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Try cleaning it out with a warm water jet from a WaterPik or similar. Aim it in and around the release button. I have had success with my series 2 & 4 watches using this technique.

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This is the first generation apple watch. It is not water resistant. This is a bad idea.

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When all of the suggestions didn't work, I wrapped some rubber around the watch case and held it in a vise so it was secure and wouldn't move. I got a automatic machinist !$$&* punch that has a sharp point and pushed on the end of the slide until the punch internal hammer released. The first impact moved the slide about 1/8 inch and continued to move about the same with each impact. After moving it about 1/2 inch, I was able to get it free by tapping it out with a small rod or nail. The aluminum case corrosion had occurred in many spots the length of the slide so it takes a snap force to free the bond. The sharp point on the punch is necessary to prevent it from hitting the watch case. I suggest that Vaseline be used to wipe the slide and groove and act like a sealant when installing a new slide to prevent corrosion from occurring from sweat and water.

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댓글 2개:

Similar problem. Luckily I have a vice, I secured the watch band in the vice, with a small piece of wood tap the phone, which came off rather easily

Soap, water, toothbrush and Leatherman Wave to pull the adapter out. Really didn't think I'd be able to beat this rap, but... thanks to y'all we're good to go. Thank you! -- james

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I was struggling with a third party silicone woven loop that kept stretching but wouldn’t budge as I tried to remove it. I tried everything. After an hour it finally dawned on me that I was pressing the release button with my thumb but nothing was happening.. it was not actually depressing. When I pressed it with the tip of my fingernail, the button went down immediately and the band slid out. Duh. Stupid, I know, but hopefully this “revelation” will save some new watch owners some time and aggravation. I had already changed bands several times, but it was never “easy” to get them off - when this one got stuck I really got nervous and was already planning a trip to the Apple store, but … the thumbnail technique saved the day. I know this isn’t exactly what others are commenting on, but when you’re unaccustomed to the new watch, you have no idea how things are supposed to work, so you don’t realize the button isn’t depressing sufficiently to release. It worked well enough, but it wasn’t easy ( when depressing button with the flat part of my thumb or fingertip). Pushing it in with my fingernail released it instantaneously.

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None of these are working for me at all

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I just pulled hard up and down on the band instead of side to side and it loosened it enough to properly depress the button! So glad I didn’t bring it to Apple.

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