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no keyboard/trackpad inside OS, but works in BIOS

i just took in this dell inspiron 7737

everything seemed to work fine except the trackpad wasn’t clicking. tracking worked fine.

i disassembled the laptop to clean everything out and see if the clicker offered any adjustment. no adjustment, but i cleaned everything out and made all of the connections.

now i have no input in windows. i can F2 my way into bios, navigate around in there, but as soon as OS loads, i only have the touch screen. i have checked and reseated all cable connections. the only thing i can imagine is that all of the case screws are needed to complete a ground circuit?

i don’t want to put this whole thing back together if it needs more work…

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

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답변 1개

선택된 답변

allow me to answer my own question(s):

if the trackpad doesn’t click, then the trackpad doesn’t click. throw parts at it.

if the keyboard and trackpad aren’t working, fully assemble your machine, or at the very least, check the ground circuit because it appears to be incomplete without the case screws in place.

해당 답변은 도움이 되었습니까?

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Ronnoc Nailli 님은 대단히 고마워 할 것입니다.
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