주요 콘텐츠로 건너뛰기

기기를 고치세요

수리할 권리

부품 & 도구

Samsung의 주력 휴대폰 Galaxy S8. 2017년 4월 출시.

205 질문 전체 보기

Unable to repair usb type c port until I get my screen replaced

Hey guys!

I own a Samsung galaxy s8 and it has a little crack on the corner. It's hardly noticeable even on daily use but it is there. I recently ran into a problem where the phone isn't fast charging at all and is not being recognised in PCs. I took it to multiple Samsung service centers and they said that they won't repair the type c port till I get my screen replaced because the screen will 100% stop working if it is in its current status( because the screen will either break or that cracked part will loose it's support somehow and just fall off and will make the rest of the screen unresponsive). Are they right? Or are they just trying to pry out extra money? Thanks for your answers in advance.

답변되었습니다! View the answer 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
의견 추가하세요

LCD iPhone 스크린 수리 키트

평생 품질 보증이 적용되는 저렴한 옵션.

키트 쇼핑하기

LCD iPhone 스크린 수리 키트

수리의 질 말고 비용을 절감하세요.

키트 쇼핑하기

답변 3개

선택된 해법

I wouldn’t flat out reject it like Samsung did, but I would warn the customer that the screen could get worse. Yes, their concern is legitimate and you do need to be careful with a cracked phone. That said, most of the time the phone is too far gone to the point you need one anyway, so it's not an issue in most cases.

For good measure, that would also involve a waiver stating they are okay with the risk of needing a screen and if it breaks they have to pay for it to get it repaired at the same time or the phone would be assembled with the broken charge port and returned until it is replaced.

해당 답변은 도움이 되었습니까?

점수 2
의견 추가하세요
가장 유용한 답변

It's a poor situation but if I were to open a Samsung with a cracked screen, to fix something, I'd expect to replace the screen as well due to the tear down process and out having a weak point. Someone else may disagree, but I wouldn't say I could do it.

Below is link to tear-down process.

Samsung Galaxy S8 Teardown

해당 답변은 도움이 되었습니까?

점수 2
의견 추가하세요

Unfortunately they are right the crack will worsen and as the screen may still work fine the (possibility) of the screen being further damaged and unresponsive they wont touch it.. new screen or somebody very skilled with a heat plate..

해당 답변은 도움이 되었습니까?

점수 1
의견 추가하세요

귀하의 답변을 추가하십시오

Prithvi Gulati 가/이 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 2

30일 전: 3

전체 시간: 68