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MacBook fan not turning on

I have MacBook Pro, the fan doesn’t turn on by itself but can be turned on manually with Macs fan control application.

I have tried smc and pram reset, I can’t reinstall new Mac OS due to overheating and switching it self off.

I have also used the apple diagnostics and when the fan is tested it works fine.

any ideas what it could be.

thank you.

Update (11/21/2018)

Block Image

here a picture of the temperatures

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You'll need to get something that can better monitor your systems thermal sensors and fans. I would recommend getting this app: TG Pro. Once you get it running take a snapshot and paste it here for us to see. 기존 질문에 이미지 추가하기

Let's first identify your exact machine so we are all on the same page. Go under the Apple to "About this Mac" and tell us your correct machine.

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Here’s the needed steps to replace your fan: MacBook Pro 13" Retina Display Early 2015 Fan Replacement and here’s the needed part MacBook Pro 13" Retina (Late 2013-Early 2015) Fan

MacBook Pro 13" Retina (Late 2013-Early 2015) Fan 이미지

상품

MacBook Pro 13" Retina (Late 2013-Early 2015) Fan

$19.99

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Which fan is inoperable? The left fan or the right fan? Are both fans inoperable?

If you can’t control the fans with fan control software nor does a SMC or PRAM reset help, I think the fan(s) are dead.

MacBook Pro 15" Retina Display Mid 2015 Right Fan Replacement

MacBook Pro 15" Retina (Late 2013-Mid 2015) Right Fan

MacBook Pro 15" Retina Display Mid 2015 Left Fan Replacement

MacBook Pro 15" Retina (Late 2013-Mid 2015) Left Fan

MacBook Pro 15" Retina (Late 2013-Mid 2015) Left Fan 이미지

상품

MacBook Pro 15" Retina (Late 2013-Mid 2015) Left Fan

$39.99

MacBook Pro 15" Retina (Late 2013-Mid 2015) Right Fan 이미지

상품

MacBook Pro 15" Retina (Late 2013-Mid 2015) Right Fan

$39.99

MacBook Pro 15" Retina Display Mid 2015 Left Fan 이미지

안내서

MacBook Pro 15" Retina Display Mid 2015 Left Fan Replacement

난이도:

운영

15 - 40 minutes

MacBook Pro 15" Retina Display Mid 2015 Right Fan 이미지

안내서

MacBook Pro 15" Retina Display Mid 2015 Right Fan Replacement

난이도:

운영

40 minutes - 1 hour

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It only has one fan as it’s a 13inch, fan works fine when manually enabled with smc or any other fan application.

@justanotheruser You picked out the wrong device! You have it listed as a 15" which has 2 fans instead of the 13" which has one fan...

Thats why I had recommended using TG Pro so we would have a better view on the fans. Even with just one fan (if this is a 13" model) you really need to see the tachometer values which your current fan control app doesn't show.

If you want to shotgun this then just replace the fan.

Frankly, I would do deeper diagnostics first, as you may have a bad connector or the line to the SMC maybe damaged somehow.

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