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Smok x-priv bricked, turns on to show smok logo and cuts out

hi all i have a Smok x-priv mod donated from a friend it started with a short in the atomizer error so i cleaned the port for the tank and checked the batteries etc, i then plugged it into my laptop to charge, as soon as i plugged it in it went to a black screen and would not turn on, the only way i can get any activity is by taking out the batteries and putting them back in, this brings up the smok logo and then it shuts down, does anyone have the firmware for this device so i may try reinstalling it, i have tried the method mentioned in another post saying to hold down all buttons without batteries, and to connect to a pc then put the batteries in but this did nothing

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also any info on how to remove the firmware from my bricked device would be appreciated thanks peeps, cant seem to find it when i connect it to my pc

mam ten sam problem przy xpriv baby

None of these solutions work.

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I just had to run to my local vape shop as i was having the same issue it took me and the owner a few minutes to figure it out.

If you know how the locking on this device works you have to do that after you put in the batteries. After the smok logo disappears just tap the firing button five times not to fast or slow and then wait a second it should show the smok logo again and then then screen will show all the info and be ready to fire. it’s not software it’s user error and man you’re not alone.

Update 11/19/2020: Just got a notification via email about this thread. I decided it would be a good idea to make a video showing the method. GL out there!

https://youtu.be/aW9TLG9Z72o

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For me not working but I have the same issue the logo shows when I put batter's but not screen with info. Thanks, if you have another solution I would by happy to hear it.

Ok so put batteries in when logo comes on wait till it goes off then press the fire button 5 times it will start up agen

Love you bro, feeling stupid not trying this before googling for an hour ;) <3

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This may be a very late reply but I had the same issue and I was very concerned.


To fix I inserted the charging cable, the charging screen popped up and then I pressed the firing trigger 5 times.


All fixed now.

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Again, this solution does not work

I not working for mee, I pres five time, with logo, before logo, on charging screen , and nothing, and the batteries is new I buy them today , any ideas, please

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Sounds like it’s just not charged. Have you tried changing the batteries for known good fully charged ones?

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Mine was doing the same thing. My Puff’s was set to zero. I changed to 999 puff’s and now it’s working again.

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