Music stuck at 00:00, no sound. Sorts itself when hard reset
I have an iPod 6th Generation (Classic).
When music is playing and the menu button is pressed while the iPod’s display is dimmed or sometimes on, the menu will load but the music will just stop playing.
The icon in the top right corner of the display suggests the iPod is still playing however the song will be stuck at 00:00. When selecting a different song after this has occurred, I will get the playing symbol in the top corner but no sound and the song will be stuck at 00:00.
The problem does clear up after holding down the Menu and Enter buttons to perform a hard reset but quickly returns.
The iPod’s HDD has been reformatted using Windows and the iPod has been restored twice.