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A mid-range smartphone from HTC, released November 2014.

25 질문 전체 보기

phone screen doesn't turn on and won't charge when battery is not zero

Hi, i’m using HTC desire 820 for 3 year

some day ago my phone screen turn off suddenly (LCD screen is black)

after that i couldn’t turn my phone on or even charge my phone (red light doesn’t turn on)

i found that i can turn my phone on when my phone battery level change to zero

it’s some looping i think that happens suddenly and LCD screen is black ,phone doesn’t work and even doesn’t charge

i must wait until battery level change to zero, then phone turn off automatically . after that i can turn my phone on again

but again after some hour, screen change to black and again and again i have to wait

any help please ??

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1개의 답변

try hard reset when it happens, could be software problem

sounds like phone is just freezing

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hassan moradnezhad 가/이 대단히 고마워 할 것입니다.
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