iRobot not stopping at Dual Mode Virtual Wall Barrier
My iRobot is no longer stopping at my Dual Mode Virtual Wall Barriers. It will also not return to Home Base
The iRobot Roomba 960 is a robot vacuum cleaner created by iRobot first released in July of 2016.
If a Virtual Wall® is not keeping Roomba confined to the desired areas, use the following procedure.
If Roomba will not return to its Home Base®, please use the following procedure.
If Roomba is picked up and moved during a cleaning job, it will not be able to find the Home Base when the Dock button is pressed, unless it is placed facing the Home Base within 6 ft (1.8 m) of the Home Base.
If Roomba is going past the Dual Mode Virtual Wall, ensure the Dual Mode Virtual Mode is set to Virtual Wall mode (not Halo mode) and the beam is facing the direction of the area you desire to have blocked off.
Should any of these steps not work, please contact iRobot Customer Care.
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