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1 MacBook Pro with few battery cycles, cant calibrate it
Hi guys,
I own a 2017 MacBook Pro, Fn key model,
I’m having several issues with the battery, and the problem is mine and my own (i leave it always plugged in... my fault)
The battery has only 45 cycles but it shuts down sometimes at 50% charge, sometimes at 30%... the thing is that it never shuts down at 0
I have already tried resetting the SMC but it does nothing, I also attach CoconutBattery screenshot. I would like Apple to replace the battery but my nearest Apple store is almost 1000 km away! (i live in Mexico) so is it not an option.
I would like to calibrate the battery, but everywhere says I have to deplete it completely first and then charge it to the fullest plus 2 hours, the problem is that I cant fully deplete it because it always shuts down before it gets there!
Maybe the life span of the battery has shortened, but I still want the battery reading to be accurate, What can I do?
UPDATE: (April 16th, 2019)
I sent my MacBook with a friend travelling to Los Angeles, they checked the Mac at the Apple Store and as described, the battery had a problem, BUT they also had to supossedly change the Keyboard because the battery was attached to it? (…?) and my keyboard has a Spanish Layout and they only have English layout, and in total it would cost $350 USD + Taxes…
I called my friend in LA and obviously told him not to leave the Mac there because the price was excessive, i would rather purchase a battery replacement from IFixit and change it by myself
UPDATE 2: (July 27th, 2019)
2 months have passed since i did this but i wanted to update this anyways
I ended purchasing a new battery kit from iFixit and managed to change it myself, now the MacBook is working perfectly. Macbook was not in the replacing battery program
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댓글 4개
First you didn't cause this! As David posted your system is one of the unlucky ones wit a bad battery.
See if you can get them to ship you a shipping box so you can ship it to them. Otherwise you'll need to make that trek to the Apple Store.
Dan 의
Thank you Dan, but my serial number is not in the range of affected models :/
Pekkachu 의
Ouch! I would still make the trip to the Apple Store as your battery has failed! It should be covered under a warranty exception condition.
Plan your visit for a Tuesday mid morning if you can this is the best time as the staff is rested from the weekend and not jaded from the all of the customers.
Be polite but firm, you will likely need to push a bit ask for the service manager if the first person gives you a no, Then ask for the Store manager. If all of them give you a no ask for the regional managers phone number and you want to submit a email note to big Tim as well.
Dan 의
If you are a long way from an Apple Store, such as where I live, you can request a depot repair and Apple will FedEX you a shipping box overnight.
1=800- MYAPPLE
mayer 의