Kindle fire HDX screen jumps around by itself.
My 3rd generation Kindle with cellular started “jumping” from screen to screen all by itself ( from home pg to settings, runs though all the options in settings, then to guide, then to….)
I have reset, and factory reset a number of times. The techs in India were no help; they just had me do everything I have already tried. The last attempt with them, one of them said the device was “not fulfilled” and that was the problem. After asking him 3 times what “not fulfilled” meant and not getting an answer; I stopped that waste of time. I keep getting told it’s a software problem but I have updated and reset numerous times. I think it’s a hardware issue. Any ideas?