MacBook Pro Turns on but Display Glitches, Very weird Never Seen?

Question

MacBook Pro 13" Retina Display Late 2013

모델 A1502 / 2.4, 2.6 또는 2.8 GHz 듀얼-코어 Intel 프로세서 / 2013년 10월 출시

552 질문 전체 보기

Cameron Saman @unicronman

평판: 45

4

3

게시일: 2019년 6월 11일

옵션

MacBook Pro Turns on but Display Glitches, Very weird Never Seen?

Hi, So I was troubleshooting this Laptop and it turns on and I hear chime but no image on screen.

I tried plugging it into an external monitor through HDMI and it worked but only if lid is closed or else it shows as a grey screen which is very odd.

The screen is also not broken because sometimes when open screen it will display and glitch. I have never seen this before and have no idea what to Google to figure this out?

Is there a name for this issue or does anyone know what is going on and how to fix?

Here is a video I made showing this issue:

https://www.dropbox.com/s/o1dabiindhsc6f...

I hope someone is able to help me out, Thank you in Advance!

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요

점수 0

댓글 4개

I think you have a logic board issue with the display logic. Did the system get liquid damaged?

Dan 의 2019년 6월 11일

is there a way to check or what would I google for this type of problem and I don't think it was water damage but you never know as this was given to me to try and figure out and I asked him if it was water damage and he said no.

It's just odd how the computer works great when closed and gets all glitchy when I open it up I'm thinking its motherboard but don't know what to Google to check.

Any ideas or tutorials you can reference by any chance?

Cameron Saman 의 2019년 6월 11일

The logic board has a very complex video layout. Besides feeding the internal iDP (also known as eDP), the feed also feeds into the HDMI port as well as the two Thunderbolt ports! This is the logic area you need to focus on. Review the Schematics for the system to check the components in the circuit. A common issue is the Intel DSL5520 Thunderbolt 2 Controller chip just behind the ports.

Dan 의 2019년 6월 11일

Thank you, I will try my best to figure this out.

Cameron Saman 의 2019년 6월 11일

댓글 달기

답변 1개

선택된 답변

arbaman @arbaman

평판: 102.6k

10

54

291

게시일: 2019년 6월 11일

옵션

There’s not much one can do to help at a distance, that seems to be a logic board issue that needs to be troubleshooted at component level. If you have a known good working screen you may try replacing that to see if it can help isolate the problem further. Good thing is it doesn’t seem to be graphic card related.

해당 답변은 도움이 되었습니까?

예 아니요

점수 1

댓글 3개:

okay is there a tutorial I can look at to figure out how to troubleshoot my logic board as I don't know what to google for this issue as its very odd and random issues that are occurring as shown in the video.

Cameron Saman 의 2019년 6월 11일

@unicronman Not really, logic board troubleshooting is not something one can learn with a tutorial, it takes years to go through all that's needed for that. You can take some introductory courses to learn basic troubleshooting..I believe Rewa in China and Rossman in New York City are holding them regularly. You can easily find both of them with Google. You can find some of their troubleshooting videos on youtube, especially Rossman's. maybe they can help with your issue.

arbaman 의 2019년 6월 11일

Okay Thank you I might as well try to wish me luck.

Cameron Saman 의 2019년 6월 11일

댓글 달기

I think you have a logic board issue with the display logic. Did the system get liquid damaged? — Dan
is there a way to check or what would I google for this type of problem and I don't think it was water damage but you never know as this was given to me to try and figure out and I asked him if it was water damage and he said no.

It's just odd how the computer works great when closed and gets all glitchy when I open it up I'm thinking its motherboard but don't know what to Google to check.

Any ideas or tutorials you can reference by any chance? — Cameron Saman
The logic board has a very complex video layout. Besides feeding the internal iDP (also known as eDP), the feed also feeds into the HDMI port as well as the two Thunderbolt ports! This is the logic area you need to focus on. Review the Schematics for the system to check the components in the circuit. A common issue is the Intel DSL5520 Thunderbolt 2 Controller chip just behind the ports. — Dan
okay is there a tutorial I can look at to figure out how to troubleshoot my logic board as I don't know what to google for this issue as its very odd and random issues that are occurring as shown in the video. — Cameron Saman
@unicronman Not really, logic board troubleshooting is not something one can learn with a tutorial, it takes years to go through all that's needed for that. You can take some introductory courses to learn basic troubleshooting..I believe Rewa in China and Rossman in New York City are holding them regularly. You can easily find both of them with Google. You can find some of their troubleshooting videos on youtube, especially Rossman's. maybe they can help with your issue. — arbaman

MacBook Pro 13" Retina Display Late 2013

MacBook Pro Turns on but Display Glitches, Very weird Never Seen?

답변 1개

귀하의 답변을 추가하세요