iPhone 5 stuck on Apple logo with a solid spinning wheel when restorin

This iPhone 5 which I’ve been working on isn’t working, it is stuck on the itunes resore logo. I go ahead and restore it by using 3utools, when restoring, it stays on 19% restoring, when I look at the phone the apple logo is present but under it is this originally to be a spinning logo but it is frozen.

I’ve replaced the battery to see what it would do but nothing

Any tips or solution it’ll be very appreciable, thank you!

Update, I let it restore and it says error -2, what is this supposed to mean?