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2014년 9월 19일에 출시된 이 4.7” 스크린 iPhone은 iPhone 6 Plus의 작은 버전입니다. 모델 번호 A1549, A1586 및 A1589로 식별됩니다.

4994 질문 전체 보기

iPhone is disabled. Connect to iTunes. No backup. Lose eveything?

Hi.

My teenage son has entered his pin code on his old iPhone 6 incorrectly over 10 times and been locked out (don’t ask). The screen now reads:

iPhone is disabled

connect to iTunes.


He doesn’t seem to have ever backed it up (despite my nags!) so the only backup that exists seems to be from 2017 on iCloud (and I’m not even sure about that). I’ve installed iTunes and iCloud on his laptop (using his Apple ID) but still can’t seem to get anywhere.


From all I’ve read I’ll have to reset the phone (i.e. wipe it) and try to reinstall from the iCloud back up. I’ll do this as a last resort (assuming I can work out how to do it).


Questions:

1) Is there any way I can save the data on his phone?

2) How do I reset it and restor it using iCloud (not iTunes)


BTW. My son is an arse and I use Android throughout so know nothing of iStuff past iPhone 3.


Thanks for any help.

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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답변 3개

선택된 답변

Thanks for confirming my conclusion. I shall reset it today.

해당 답변은 도움이 되었습니까?

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가장 유용한 답변

His data is gone. There is no way to get the data. All you can do is restore it and lose the data

해당 답변은 도움이 되었습니까?

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How do I reset it and restor it using iCloud (not iTunes)

해당 답변은 도움이 되었습니까?

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Simon Turner 님은 대단히 고마워 할 것입니다.
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