주요 콘텐츠로 건너뛰기

Repair and disassembly guides for Dell printers.

38 질문 전체 보기

Clearing a Paper jam in Dell e525w where the back panel can't reach

I have a paper jam in my dell e525w printer. The usual approach of opening the back flipping the 2 blue levers won’t work because the paper is crimped up accordian-style at the top of the printer just before it comes out. Can’t get to it from the front nor the back.

Do I need to take the printer apart? Is there another way?

Thanks

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
2 Comments

I’m having the same problem. I took out the 6 screws in the back panel but it did not come off. I can see the wad of paper deep inside. Please advise

Having same issue and can’t get to rolled up paper from front or back and taking 6 screws out in back didn’t help. How do you take the back off to get to the rolled up paper that is stuck?

댓글 달기

답변 1개

가장 유용한 답변

Hi @pcwhite6 ,

Did you try lifting the scanner unit to see if you can access the paper, you didn’t say?

Here’s a link to the user manual for the printer. Scroll to p.284-286 to view the procedure.

Here’s an image of the procedure from the manual

Block Image

(To enlarge the image for better viewing, hover your mouse over the image and then click on the magnifying glass icon. When the image appears click on it again to further enlarge it).

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

귀하의 답변을 추가하세요

Peter White 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 13

30일 전: 51

전체 시간: 994