기기를 수리하세요 커뮤니티 상점

iPad Air Wi-Fi + Cellular, model no. A1475. Available in Space Gray or Silver, with 16/32/64/128 GB configurations.

125 질문 전체 보기

옵션

iPad restore stuck on verifying iPad restore

I am trying to factory reset an ipad air for a customer.

In iTunes it is stuck on Verifying iPad Restore. it has been like this even overnight at one point. i have tried regular recovery mode restore, update and restore, dfu restore and a few so-called “iDevice software repair programs” like PhoneRescue. It is the same problem with itunes(macOS Sierra with latest itunes installed) and in Finder (macOS Catalina)

the iPad is stuck in recovery mode.

the owner wants the battery replaced because it is terrible, should i try restoring with a new battery installed? i don’t want to install a new battery if i can’t restore it anyways.

any thoughts?

The iPad is stuck on this screen during attempted restore.

When i unplug the ipad, itunes says error 9 occurred.

Block Image

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

예 아니요
점수 1
댓글 3개

I have this exact issue now...did you find a solution for this? much appreciated

의

On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again.

https://giznerd.com/

의

bought it on ebay the guy didnt even want it back. . . he refunded me the money n said keep it!~!!

의

댓글 달기

답변 4개

필터:
가장 유용함 가장 최근 가장 오래된
가장 유용한 답변

옵션

Try restore using 3uTools, I once had an iPad with same error code 9 and that software fixed the problem.

해당 답변은 도움이 되었습니까?

예 아니요
점수 2

댓글 2개:

Can't seem to download 3utools on my macbook? is it only supported on windows? I only have a chromebook other than my macbook, would that one be able to run 3utools?

의

@tubbe5046 Yeah it only runs on Windows, you can either borrow somebody's laptop or create a Windows VM on your MacBook, just a reminder the said 3uTools is not a guaranteed fix; the issue may be hardware related which is more complex to troubleshoot, we'll delve into that afterwards.

의

댓글 달기

옵션

OK I am no expert but I recently saw this on Apple support forums. Here is the link. I hope this helps.

https://support.apple.com/en-us/HT201444

해당 답변은 도움이 되었습니까?

예 아니요
점수 0

댓글 2개:

Doesn't seem to help. Thanks for your effort anyway

의

I am trying to find a solution but can't duplicate your problem. I will keep trying

의

댓글 달기

옵션

The state of this iPad is really bad. This must be a hardware failure. Contact the Apple store for technical support.

해당 답변은 도움이 되었습니까?

예 아니요
점수 0
댓글 달기

옵션


On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again.

https://giznerd.com/

해당 답변은 도움이 되었습니까?

예 아니요
점수 0
댓글 달기

귀하의 답변을 추가하세요

Tobias Lenbroch 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 4

30일 전: 21

전체 시간: 3,210