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iPhone 7 boot loop

So a family member gave me an iPhone 7 to repair and upon inspection the screen had popped out, this was due to the battery which had expanded. Turning on the phone it appeared to work but it was constantly booting to the app logo, then a few seconds later a black screen would appear followed by the Apple logo again. I`ve since tried 3 new batteries and also used different screens but still the issue remains. I`ve tried to update and restore via DFU mode but get the error 9 message in itunes while its attempting to verify the update with Apple. I`ve completely disassembled the phone and cleaned all the parts with IPA but the boot loop persists, has anyone got any ideas I`m completely stumped.

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This is a common issue with the iPhone 7 known as “Loop Disease”. The reason behind this issue is that one of the audio units disconnects (in your case the battery expansion probably disconnected it, but with iPhone 7 it’s an accident waiting to happen.) and on startup the phone tries to get in contact with all the chips. (Think computers have a Power On Self Test, this is an iPhone’s version of that.) It waits and waits for the confirmation the specific audio unit works, and never gets a confirmation. At this point it will time out, reboot, and do it all over again.

You can watch this YouTube video about it by Hugh Jefferys (https://www.youtube.com/watch?v=bguTwD6K...) and in his case Apple replaced the phone free, you can try going into a store and see if they will do the same for you, but the actual issue is on the logic board and would be very hard to replace. If you google “Loop Disease” you will find all kinds of info and if you are experienced in that area you could attempt a repair based off YouTube or something. I would personally go to an Apple retailer / store and see if they could do anything free (first making sure the screen isn’t cracked, they would charge you to replace it even if you didn’t want them to) and if not explore other non-Apple-approved repair shops that might cost money.

Good luck!

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Thank you for taking your time out to respond, I think my only option is to try getting a replacement from Apple as I`m not even going to attempt a solder repair. I don`t think there`s much point in taking it to a Apple approved retailer, it`ll probably end up costing more than the phone. Thank you for your help.

@coopzzz360 Sure! Again, this is a common issue and you might be able to get something new for significantly less or even free.

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