Mac crashes during boot when internal keyboard is connected.

Question

Retina MacBook 2015

Apple은 2015년 3월 9일에 Retina MacBook 2015 모델 A1534를 4월 10일에 출시한다고 발표하였습니다. 새로운 유니바디 구조 및 업데이트 된 트랙 패드, 키보드, 그리고 Retina 화면을 포함합니다.

281 질문 전체 보기

Jake Taylor @jdt336578

평판: 23

2

게시일: 2021년 12월 31일

옵션

Mac crashes during boot when internal keyboard is connected.

I bought my mom a 2015 12" MacBooks and it ended up being a scam (tracked didn't click, massive dent and in horrible condition). I got a refund from eBay without having to return it and I've bought her a proper working one.

So now I'm stuck with this and I might as well fix it. The Mac crashes while booting (the apple logo will get half way, the mouse will appear and move and then it will crash and shut off.) If I hold down shift it will boot into safe mode no problem. Ive tried reinstalling Mac OS big Sur, nothing. I installed Mac OS Yosemite and still the same thing. I found that if I open the MacBook and disconnect the keyboard ribbon cable it will boot up normally.

Any ideas what's happening?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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예 아니요

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댓글 1개

@jdt336578 - Sounds like the keyboard and/or the trackpad needs replacing.

Post some pics so we can see the damage, maybe that can help narrow down things. 기존 질문에 이미지 추가하기

Dan 의 2021년 12월 31일

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선택된 답변

Eli Shipley @techgeek2009

평판: 95

3

1

게시일: 2021년 12월 31일

옵션

Before I try to repair, I would try resetting the SMC and the NRVAM. If this fails, then is probably could be a water damaged keyboard or a broken ribbon cable. I would buy a replacement keyboard to test on your MacBook, which you can return if it does not fix the problem. Hope this helps!

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예 아니요

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댓글 6개:

Ok that's cool! Ive done all that SMC and NVRAM stuff so many times. I just wanted to know that the logic board is good! I guess there's only one way to find out.

Jake Taylor 의 2022년 1월 1일

@jdt336578 Have you held the power button for over 15 seconds to reset all processes?

Eli Shipley 의 2022년 1월 1일

yeah done all of that. i ripped off the 0 and 8 key and that seemed to fix it! I’ve got a new top case coming tomorrow to fix it for good.

Jake Taylor 의 2022년 1월 3일

Did you fixed it with a new keyboard?

Dominique Kalmes 의 2022년 1월 8일

@Dominique Kalmes yeah it did. I just installed the new top case and it works perfectly :)

Jake Taylor 의 2022년 1월 8일

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댓글 달기

@jdt336578 - Sounds like the keyboard and/or the trackpad needs replacing.

Post some pics so we can see the damage, maybe that can help narrow down things. 기존 질문에 이미지 추가하기 — Dan
Ok that's cool! Ive done all that SMC and NVRAM stuff so many times. I just wanted to know that the logic board is good! I guess there's only one way to find out. — Jake Taylor
@jdt336578 Have you held the power button for over 15 seconds to reset all processes? — Eli Shipley
yeah done all of that. i ripped off the 0 and 8 key and that seemed to fix it! I’ve got a new top case coming tomorrow to fix it for good. — Jake Taylor
@Dominique Kalmes yeah it did. I just installed the new top case and it works perfectly :) — Jake Taylor

Retina MacBook 2015

Mac crashes during boot when internal keyboard is connected.

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