주요 콘텐츠로 건너뛰기

9월 20일 출시한 Apple의 2019년 주력 스마트폰으로 6.1" LCD 터치스크린, 이중 카메라, 그리고 여섯 가지 색상으로 제공합니다. iPhone XR의 후속 제품입니다.

477 질문 전체 보기

Why am I getting error code 1304 when trying to restore?

I’m trying to restore my iPhone 11 and the progress bar gets to about 80% and then on the Mac it says “could not be restored. An unknown error occurred (3014). 1303.ffff”and won’t finish. I have tried restoring probably 15 times and it’s been the same. What do I need to do?

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
댓글 1개

I ve tried to load the phone first, fully. Mine is quite new, thus batteries should be okey. Also unplugged both battery plugs and put them in again. Funny is, the phone boots, the phone connects to the USB, the phone can be put in DFU mode... even the new screen I installed works.

I replaced the old screen back in, since it is only cracked but still works.

I cannot startup the phone with the genuine hardware either anymore, same error. This was before getting a new update of the os, all working normal. The phone was working fine for me.... except cracked screen.

Is is possible to get more information on behave a repair, I already paid for a screen?

I hear one answer, says an apple server cannot be reached, is there a way to check it? I've tried to connect the macbook pro to the telecom internet trhough a hotspot instead of my home router. Are there firewalls in place to be able to disable?

Thanks for any answers actually

댓글 달기

답변 2개

가장 유용한 답변

The error is telling you that the phone cannot connect to the apple server needed for the update or restore. Make sure:

·         ITunes is up to date.

·         Computer has the right time and date.

·         Computer software is up to date.

·         Computer firewall is not stopping the connection.

해당 답변은 도움이 되었습니까?

점수 1
댓글 달기

try changing your battery

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

Bladen reese 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 4

7일 전: 14

30일 전: 55

전체 시간: 1,132