Trackpad works, power button works, backlight works. No errors found in sytem diagnostics. Computer works fine with external keyboard, but cannot even login with onboard keyboard. Thank you!
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Did you have a liquid spill or sit the system down on a wet surface? Is your system still covered under warranty?
Reference this guide: MacBook Air 13" Late 2020 Logic Board Replacement
I would check the following cable connections
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Thanks for your reply, Dan! No liquid damage that I am aware of and not under warranty even though it's less than two years old. I appreciate the info you shared and will use it if I decide to buy the logic board replacement. It's a lot of money, though, and I'm kind of down on apple after this experience. Had to ship another computer to them for a keyboard/logic board replacement.
@contactfritz - Reseat the cables I pointed out that may solve things.
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