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Information and repair guides for the Mpow 059 Bluetooth Wireless Headphones, MPBH059BB.

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No music from headphones

I have tried reseting and reconnecting my headphones to my mac, and it will connect and I'll hear the audio prompts, but no music or sound from my computer will play. I've maxed the volume on both my headphones and the computer, and I know my mac is up to date. What should I do?

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Do the headphones work correctly when connected to a cell phone or other Bluetooth device?

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Yes, they work when I connect them to my phone

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@Helena Danger Do you have any other Bluetooth earbuds, headphones, or speakers that you could try with your Mac?

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Helen Danger if "they work when I connect them to my phone" it is most likely not the headphones that are the issue, but they way they connect to your "mac" Let us know which model (exact model please) your "mac" is.

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Try forgetting the connection.if it is already paired,please check your music app that music is streaming to the headphones.otherwise,contact mpow.

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