주요 콘텐츠로 건너뛰기

The 6th-generation Surface Pro, released in October 2018. Available in platinum and black. Model number: 1796.

35 질문 전체 보기

cover and USB and bluetooth unfonctional

Hello,

since one week, keypads cover, usb and bluetooth are unfunctional. I try to reboot, and reinstall all driver unsuccessfully. Usb is marked as error type 10. Do you know if there is a controler in common with these 3 components ?

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 0

댓글 1개:

Has the data on this device been backed up?

댓글 달기

답변 1개

yes I back up all data

해당 답변은 도움이 되었습니까?

점수 0

댓글 2개:

Go to https://www.microsoft.com/en-us/download... on the Surface Pro 6, then open and execute the downloaded MSI file. Let me know if the USB etc. is still not working.

yes I already exectue the MSI, I also re-install windows 10, it change nothing.

this problem is well known, but nobody found a solution:

https://answers.microsoft.com/en-us/surf...

댓글 달기

귀하의 답변을 추가하세요

tom 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 3

30일 전: 8

전체 시간: 35