주요 콘텐츠로 건너뛰기

Samsung의 열 번째 주력 핸드폰, 2019년 3월 출시. Android 9.0 (Pie)와 함께 제공됩니다.

69 질문 전체 보기

HELP! Battery Replaced All Contacts Lost

I took my Samsung Galaxy S10 to have battery replaced. when I got it back, all contacts are gone. help!

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 1
댓글 달기

답변 2개

가장 유용한 답변

This could be a tricky one because contacts can be stored in so many places. Did you sign out of any accounts for privacy while it was being repaired? Or maybe the shop you took it to asked you to? Your contacts could have been synced to that account if this was he case.

해당 답변은 도움이 되었습니까?

점수 2
댓글 달기

As far as I know, your contacts can possibly be stored in four places:

1) Your phone itself.

2) In a 'cloud' account, if you backed them up there. That account is accessed as Alisha C said by signing in using your user name and password. Then you should be able to import your contacts from your account.

3) Sometimes, on your phone's sim card, if you were able to export them to it. If so, you should be able to re-import your contacts from your sim card.

4) On an internal SD card, if you backed your contacts up by exporting a copy of them to the SD card.

Good luck!

해당 답변은 도움이 되었습니까?

점수 0
댓글 달기

귀하의 답변을 추가하세요

Lauren Lee 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 0

전체 시간: 45