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The Xiaomi Redmi 9 is a low-budget smartphone by Xiaomi released June 2020. It has a 6.53" IPS LCD display, a 13 MP main camera, a rear-mounted fingerprint sensor, a 5020 mAh battery, and runs on a Mediatek Helio G80.

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Only one sim card that get calls even if both sim cards work

I have two sim cards x and y, when i activate mobile data in y, x don't get calls anymore, i can call using x, but when people call me i don't get the call. Is there any solution please.

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Redmi 9 active

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How to remove the battery in Redmi 9 Active mobile and how to install it correctly

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  • The 2nd SIM is not active. Check on settings.
  • The 2nd SIM slot is malfunctioning. Try interchanging them, put SIM 1 in SIM slot 2 and SIM 2 in SIM slot 1 … test, obviously now the 2nd SIM should work and not the first one…or vice versa.
  • The SIM you are using is not for that phone, meaning the phone is SIM locked or Network locked.
  • Phone overall is malfunctioning.

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