System stuck at boot logo
Hello, my G42 is stuck at boot logo NOKIA.
I've gone in to recovery but there is no reset option to delete data and cache.
I even tried fastboot erase cache and data but that is locked.
Any ideas? I'm shocked that a ifixit compatible phone has no basic option for factory reset. Did Nokia/HMD mess up? :o
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댓글 5개
Can you add pictures so we see what you see in the menu?
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Markus Norstrøm 의
There's nothing much to see. (edited post with image)
Options:
Reboot system
Enter Fastboot
Power Off
That's it.
Dan 의
@danthebrit What did you do before this happened to the phone?
Markus Norstrøm 의
Running a benchmark. I rebooted to run a another test and that's it.
That's besides the point. Really doesn't matter what was being done.
(No, nothing was opened and battery charged).
It stuck trying to load the core system, and as we can't see the current verbose log of the system loading like we would see on ubuntu/linux servers, I'm sure the OS needs rebuilding. Probably an issue loading the cache or data partition. Not uncommon and happens.
What i need to know is if there is a way to force a factory reset without being able to access android OS GUI.
Dan 의
@danthebrit If you don't care much about what is on the phone I think volume up and power button is the android hard reset button combination. If that is the way you entered the recovery mode however as it can differ based on device try the other volume button from the one in the recovery combination which in this example would be down.
Markus Norstrøm 의