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Hello, my G42 is stuck at boot logo NOKIA.
I've gone in to recovery but there is no reset option to delete data and cache.
I even tried fastboot erase cache and data but that is locked.
Any ideas? I'm shocked that a ifixit compatible phone has no basic option for factory reset. Did Nokia/HMD mess up? :o
좋은 질문입니까?
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All is fine. It just started working out of the blue.
Full reset done from OS and bootloader opened.
Case is closed!
Rant:
Still wish i knew if there was a way to force a rebuild of the OS. These phones seem to have removed any option to do a full factory reset from recovery. I guess it's for the case if the phone is stolen they can't use it?. It's silly as that can be remedied with a program file and QFIL for example. I'm sure their out there, build and ready for download.
Don't really get the hole reason behind removing the factory reset from recovery menu.
Knowing that with the IMEI details or even IMSI (and any other) and with proof of purchase or usage from carrier, you can provide that to the police and they will tag the phone as stolen/trace it.
이 답변이 도움이 되었나요?
Same probem is in my phone
What should i do how can resolve this
Same problem here, what is the fix please ?
In the end, I sent the device back to HMD. It was still under warranty. They replaced the motherboard.
I too have this same boot loop issue . It just starts upto the android logo & return back to the start again & again. My phone is just 3 yrs old. Seems these HMD phones are highly unrealiable and worst of all .
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If phone stalls to Nokia logo and you hear that Nokia tune is staggering -- problem might be bad connection to fingerprint reader. Check Youtube videos how to open phone, disconnect & reconnect both battery & fingerprint reader and start phone again.
For me this fixed problem -- hope this helps others.
이 답변이 도움이 되었나요?
Please elaborate, thanks for this much info...
Have the exact same boot problem, but with the fastboot option in the bootloader it most of the time boots into the normal system. Also I get a "fingerprint-hardware unavailable"-massage. It went away after dis-&reconnecting it as @Fixxxer described, but after some time the fingerprint-sensor stopped working again and the massage came back. Gave some part of the android bug-report to AI and it said it's a software problem, that results from it not being able to deal with a not responding/brocken fingerprint sensor. The fix supposedly is already there, but I don't think we will get it because HMD doesn't ship updates any more, as the 3 year period is over. https://android.googlesource.com/platfor... . So maybe it is fixable by replacing the possibly brocken fingerprint sensor.
I have this booting problem but I can't restart my phone because everytime I getting recovery mode my device power off and restart on booting please help me to I get my phone unlock
이 답변이 도움이 되었나요?
Same thing with my phone loved on login screen when type password still will not unlock
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Can you add pictures so we see what you see in the menu?
기존 질문에 이미지 추가하기
Markus Norstrøm 의 공유
There's nothing much to see. (edited post with image)
Options:
Reboot system
Enter Fastboot
Power Off
That's it.
Dan 의 공유
@danthebrit What did you do before this happened to the phone?
Markus Norstrøm 의 공유
Running a benchmark. I rebooted to run a another test and that's it.
That's besides the point. Really doesn't matter what was being done.
(No, nothing was opened and battery charged).
It stuck trying to load the core system, and as we can't see the current verbose log of the system loading like we would see on ubuntu/linux servers, I'm sure the OS needs rebuilding. Probably an issue loading the cache or data partition. Not uncommon and happens.
What i need to know is if there is a way to force a factory reset without being able to access android OS GUI.
Dan 의 공유
@danthebrit If you don't care much about what is on the phone I think volume up and power button is the android hard reset button combination. If that is the way you entered the recovery mode however as it can differ based on device try the other volume button from the one in the recovery combination which in this example would be down.
Markus Norstrøm 의 공유