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The QiCycle Folding Electric Bike is Xiaomi’s first foray into the world of e-bikes. It has a 250W high-speed motor powered by Panasonic 18650 lithium batteries. The Shimano Nexus 3-speed gear hub in combination with the torque measurement sensor gives you up to 45km bike power on a single charge. It also has a trip computer can connect to your smartphones via their special app and is–of course–foldable.

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Why my cycle is not charging?

Hi,

I purchased this qi cycle on 2019. So far, it was running fine. I usually charge it when the battery level goes below 40%. Yesterday, I put it in charge as battery level went down to 37%, the charging adapter light was green and then there was a click sound and it remains green.

While checking the solution in this group, I found that suggested solution is to either repeatedly plug and unplug to charging or run the front wheel in reverse mode without turning on the cycle. I did both last night and today morning, i found rest 37% is also gone.

Now if I put the adapter on, the while lights in the cycle keep blinking and the light in adapter stay green even after click sound.

Note: Due to rainy season, I didn't ride on this cycle and charging it after a month.

I couldn't find any service center in bangladesh. Can anyone please help?

Mamun

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Hi Mamun,

It sounds like your QiCycle's battery might be experiencing some issues due to prolonged disuse or moisture exposure, especially during the rainy season. Here are some steps you can try to troubleshoot:

  1. Check the Charging Port and Adapter:
    • Inspect the charging port on the cycle for any dirt, debris, or corrosion. Clean it gently if necessary.
    • Test the charger on another compatible device (if possible) to confirm it’s working properly.
  2. Reset the Battery:
    • Some e-bikes have a battery reset mechanism. Check your QiCycle’s manual to see if this is an option.
  3. Battery Maintenance:
    • If the battery has been unused for an extended period, it may have entered a deep discharge state. Unfortunately, this can sometimes make it difficult to recharge.
    • Try a trickle charge method: Plug the adapter into the cycle and unplug it every 5-10 minutes for an hour. This might coax the battery back into charging.
  4. Inspect for Moisture Damage:
    • Given the rainy season, moisture could have entered the battery or other components. If you suspect water damage, place the bike in a dry, warm area for 24-48 hours to let it fully dry out.
  5. Front Wheel Solution:
    • Running the front wheel in reverse without turning on the cycle (as suggested) can sometimes help reset internal circuits. Make sure you’re spinning it long enough (about 1-2 minutes).
  6. Contact QiCycle Support:
    • If none of the above works and there are no service centers in Bangladesh, try reaching out to QiCycle support online. They might offer remote troubleshooting or suggest a nearby location for service.

If the problem persists, the battery may need replacement or professional repair, which might require sourcing parts online.

Good luck, and I hope your QiCycle gets back to running smoothly!

Feel free to tweak this response as needed!

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Mamun Shaheed 영원히 감사할 것입니다.
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