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No Sound After Console Wipe / New Installation

Hi Guys,

I have a console in for repair that someone previously attempted to replace the HDMI port on. I won't lie, it was well and truly butchered and almost all the pads were ripped off with the port along with the tracks. Normally I'd turn this one away but I was genuinely curious to see if I could get it going again.

I replaced the port, manually wired everything in and it's working!

However, I removed the board after the initial test to apply solder mask and close it up again. It worked just fine up until I reset the console, at which I lost all sound and the resolution defaulted to 640 x 480. I do get the option to change the display to 720 / 1080 but doing this does not restore the sound. Baffled, I looked everywhere online for a solution but turned up nothing. I was able to restore the sound by selecting 'Video Fidelity & Overscan' and setting the display back to HDMI from DVI, but after resetting the console again, it simply defaults back to DVI. This has me thinking there's a hardware issue but I'm not entirely sure...

I'm hoping someone here can shed some light on the issue but I'll keep trying and update the post as I know more. Hope you can help!

Kind regards,

Chris

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That’s strange! Do you have some pictures regarding the motherboard how it looks like?

Also, could be the HDMI IC failing in some sort way. Did you check this out on the motherboard?

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I'll pop it open and take a good look at it again today, replacing the HDMI IC might be worth a try! It was originally missing 2 EMI filters behind the port too but I've since replaced those with a few I pulled from a donor board. It's possible the damage to IC was already done prior to my repair though.

I'll see if I can upload some photos too, not much to see now sadly because of the solder mask lol.

Thanks for taking the time to reply again! I appreciate it.

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Alright! Hopefully that solves it. It's also possible that the incorrect type of HDMI port is soldered on. The Xbox Series X and Series S HDMI port are NOT interchangeable. They will fit, but the port is different! So that could be the cause as well. Please let us know how it goes! Good luck!!

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Unfortunately, replacing the HDMI IC didn't resolve the issue. I wasn't aware that these HDMI ports were different, I see a lot of them being sold online and they're described as being compatible with both the Series S and X consoles. Do you happen to know the difference between the two, other than their appearance? Thanks again.

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@jihiro ahw too bad that it didn’t worked.

Yes! They are different. I know that some companies sell them as interchangable, but this is not the case.

Here you can see the difference: https://www.ebay.com/itm/125956909705

If you have any questions, please let me know!

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