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Dyson DC58 shuts off while in use ¶ 

The vacuum is working normally then suddenly shuts off!

Low battery level ¶ 

It sounds simple but a dead battery is the most common cause of the vacuum powering down while in use. Charge the vacuum battery for a minimum of 2 hours. After the battery is fully charged, power on the device.

Blockage of nozzle/attachments ¶ 

When a part becomes blocked or clogged the vacuum will automatically shut off to prevent any further damage. To clear blockages, first turn the power off and unplug the vacuum. Next, remove the tool head from the wand. Then, remove the wand from the vacuum base. Visually inspect the inlet of the vacuum base, the inside of the wand, and the neck/base of the tool head. Remove any visible blockages. Once blockages are removed, power on vacuum and continue with normal use.

Clogged filter ¶ 

If the filter becomes blocked the vacuum will not function properly. To remove the filter twist the purple dial labeled "filter" located at the top of the vacuum. Next, simply pull the filter out of the vacuum and rinse it under running water for a minimum of 2 minutes. Rinse and gently shake the filter to remove any built up debris. After rinsing, gently wring out the filter to remove excess water. Next, place the filter in a warm dry environment to allow it to dry for 24 hours. After a minimum of 24 hours, place the filter back into the vacuum and continue with normal use.

Dyson DC58 doesn’t power on, even after charging ¶ 

My vacuum won’t turn on no matter what I try!

Non-functioning battery ¶ 

When your Dyson no longer powers on even after charging the most likely cause is a damaged battery. This means the battery will no longer hold a charge and will need to be replaced. Once a new battery is purchased you can learn how to replace it by visiting our battery replacement page here.

Dyson DC58 keeps losing suction ¶ 

My vacuum was working fine, but now it's losing suction!

Clogged Brush Bar ¶ 

One of the most common causes of reduced suction power is a clogged brush. Locate the two dials on the brush head attachment of the vacuum. Turn each one a quarter-turn, counter-clockwise until it clicks. Turn the cleaner head over so you can see the sole-plate. Finally, remove the sole-plate and clear any hair or debris from around the brush bar. Replace the sole-plate and turn the dials on the brush head clockwise. Power the device on and continue with normal use.

Dyson DC58 omits unusual smell when on ¶ 

There is an unusual smell when I use my vacuum!

Clogged Filter ¶ 

An unusual smell is a common problem associated with the Dyson DC58. It turns out that after some time the filter begins to clog and all the built up debris begins to omit a burnt smelling odor. See "Clogged filter" above to learn how to clean the filter. If the filter is too dirty to clean it will need to be replaced. Learn how to replace the filter here.

Dyson DC58 makes an unusual sound ¶ 

My vacuum makes strange sounds while I’m using it!

Air Leak ¶ 

If the vacuum is producing whistling noises, it may be the result of air leaking out of the vents. Make sure to check for broken seals and incorrectly fitted parts. Broken seals may require replacement.

Motor Failure ¶ 

If your vacuum makes a popping noise along with pungent burning smell a failing motor may be the cause. This will involve replacing the main body of the vacuum which contains the motor. Learn how to replace the main body here

Clogged Filter ¶ 

A clogged filter can create a muffled sucking sound or a high pitch squeal during vacuum use. To fix this problem see "Clogged Filter" above.

댓글 32개

The lights come on and the motor doesn't turn. I thought it was just a contact issue. The max button lights along with the small power light. But still nothing.

Christopher patrick - 답글

Mine does EXACTLY the same thing. Was running perfectly, then just stopped! I will check for blockages and dirty filter. It seems Dyson doe not have an answer that I can find for this problem.

deepdudu -

mine does same thing blue light come on when I pull the trigger but moter doesn't come on and when I try to charge not light comes on indicate that the vac is charging

William Johnson -

Hey! did you ever find out a solution to this problem you listed? Same friggin’ thing with my handheld and it’s so frusterating! :(

Chloe Mills -

My Dyson doesn't charge until I put it back in the charger after trying to use it. It indicates its charged but will run for about 5 seconds. Back in the charger it will charge.

This is annoying. Very annoying. Ive checked all the connections.

we have had nothing but problems with this machine. It works great-when it works however.

Ellen ramsey - 답글

Same problem here!

Lisa Crowder -

Hey! did you ever find out a solution to this problem you listed? Same friggin’ thing with my handheld and it’s so frusterating!

Chloe Mills -

its been on charge for two days and the light which is noramally blue is red.

samantha - 답글

my Dyson does not charge it been on charge for two days the blue light is on the red-it was perfectly well until it run out of charge on SATURDAY

samantha - 답글

My dyson starts but then stops, then starts has anyone had the same problem and if so can you shed any light what i can do

Paula - 답글

Same problem here. Help?

Julie Yoder -

Very irritating…same here

on 3 seconds and off.

still waiting to hear a resolve

Cathy Siegrist -

Same problem, works for about 3 sec. it’s been on it’s charger for days. Blue light come on for just that 3 sec.

Any ideas?

Cathy Siegrist -

3 seconds on 3 seconds off same had a blocked head.vacuum recognises it’s blocked and switches off. And then turns on automatically.unblock the hear

rodney parker -

My dyson is fully charged, but is stop starting when I come to use it , I've cleaned everything I can think of including brush , filter , also main body

Linzi - 답글


my dyson - fully charged - will last 5-10 seconds then shut off…i can see others have had the same problem. is there a solution or fix to the problem?



hector - 답글

I had this issue and had to take the nozzle and head apart. There was some blockage and once I removed it, it started working again. Good luck

Jessica Rincon -

My disown is not staying on when button pushed it's going on and off constantly not continuous suction ??

sheonaghfalconer - 답글

My Dyson DC58 base will not charge any more. The blue light comes on for a few minutes and then it goes out. I have tried a number of outlets. Any thoughts?

Eileen Zelazny - 답글

My Dyson DC58 base will not charge. Blue light comes on for a few minutes and then it goes out. I have tried three different outlets. Any thoughts? Thanks

Eileen Zelazny - 답글

We have the same problem. Any ideas out there? Does it need a new battery?

Bob Cumber -

We have exactly the same problem. Any ideas out there? Does it need a new battery?

Bob Cumber -

Vac doesn't charge even though lights are on

Dan Lewin - 답글

Keeps cutting out when all assembled but if you take out the filter or remove the bin it runs

LynnDuncan - 답글

You would think for such an expensive vacumn the battery would hold a charge

And to replace it costs like over $100

shezakilla - 답글

Mine in doing the exact same thing. I only get the blue light when i pull the trigger. worked fine when i put it on the charger the day before. I don’t want to buy a battery if that is not the problem.

drewbertain - 답글

I thought I had a bad BATTERY since my DYSON MAX (came with purchase of and RV or was it the other way around?)—Annnyway machine would run for a few seconds and shut off. No matter how long the charge. If I disconnected the entire end of the vacuum (no attachments) it ran GREAT! I checked the underside of the floor attachment and roller was clean, saw i little dust on the rest but as soon as I put them together the machine kept running for 5-8 seconds at a time and that was it. I decided to remove the roller and what I found that although I had been cleaning the roller on a regular basis the CAVITY BEHIND THE ROLLER and under the squeegee plate pet hair has been building up for years. I have had the squeegee off before but never noticed the cavity under the ridged part where squeegee attached. It had ounces of hair causing a loss in suction causing the machine to shut off. It really seemed like a battery issue. I was amazed at how well it has been working since. Learn something everyday I guess.

happy14027 - 답글

My Dyson V6 Absolute is 2y 7m old. After charging it only goes for half a minute then just dies. The Dyson website says that the battery life should be 15 years. My next door neighbour has the exact same problem with hers, is it a manufacture fault?? £60 seems an awful lot to pay for a replacement.

paulineraine - 답글

Brush won’t turn it seems stuck, I try to turn the brush and it won’t turn

hastiltz - 답글

My brush won’t turn. I removed the brush and tried to turn the part but it won’t turn.

hastiltz - 답글

Mine has had the same on/off problem. It’s less than 2yrs old. Hasn’t done that much work but it’s been on charge for a week, I’ve cleaned everything fully and then it goes on/off constantly - about half a second on/half a second off. Very frustrating - I can’t actually use it. Is it a 2 year warranty?

Linda Metcalf - 답글

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