Food Processor Will Not Power On
The appliance will not run
Faulty Power Adapter
One possible explanation for your food processor’s failure to power on is an issue with the power adapter. The first thing to check is that the device is plugged into an outlet at all. Once you’ve made sure of that, make sure that the outlet the appliance is plugged into is working properly by testing it with other devices that you know work.
Overheating
Another possible explanation for this issue is overheating. Many electronics are affected by this issue, and it’s a fairly straightforward fix. If the issue is overheating, an easy way to solve it is by turning the unit OFF (O) and letting it stand for three to four minutes, then turning it back ON. If the appliance was overheated, it should work after this process.
On Switch is Not Responding
When you try to use the on switch, nothing happens.
Faulty Wiring
One possible explanation for the lack of response with the “on” switch is faulty wiring. It’s possible that the wire or wires attaching the switch to the motor are faulty or unattached. You can find out how to check inside the hub of the food processor HERE
Appliance Runs at Some Speeds but Not Others
The processor runs, but not at all speeds.
Faulty Wiring
This issue can also be due to faulty wiring. Find out how to check inside the hub of the food processor HERE
Motor Runs Without Blade
The motor runs, but the blade does not move.
Faulty Drive Shaft
One explanation for this issue is a faulty drive shaft. If the drive shaft turns easily by hand, it is possible that it is too worn. In this case, the drive shaft would need to be replaced. Click HERE to do so. If this is not the issue, it could be that the blade was not properly placed on the drive shaft.
Issues with the Blade and Bowl
Your problem could be as simple as the device needing cleaning or being improperly put together. It is essential that the blade is clean; if it is not, food and other particles stuck on the blade could prevent it from moving. In addition to cleaning, it’s important that the device be assembled correctly. The blade should be twisted securely into the bowl before the bowl scraper mechanism is inserted. If this order is reversed, the blade will not move.
Bowl is Leaking
Food is leaking out of the processing bowl.
The Bowl is Cracked
One fairly straightforward explanation for this issue is a crack in the bowl. Make sure you check for cracks around the base or sides of the bowl. If cracks are found, the bowl will need to be replaced.
Bowl is Improperly or Insecurely Locked In
If the bowl has not been locked in properly, leakage can occur. Check to make sure the bowl is twisted all the way to the right and is in its locked position.
Unit is not Shredding or Slicing Correctly
There are issues with the way the unit is performing.
Too Much Food in the Processing Chute
The main reason for this issue is simply putting too much food into the processing chute. When there’s too much food in the chute, it will be irregularly shredded or sliced.
Difficult to Remove Bowl from Base
The user is experiencing difficulties when trying to remove the bowl from the base.
The Snaps Need to be Lubricated
If you are having trouble removing the bowl from the base, try rubbing a small amount of vegetable oil on to the snaps located on the base. Also, do not store the food processor in the locked position.
Unit is Running Slowly and Catching at Times
The processor runs slowly and stalls.
The Processor Needs Cleaning
This is likely happening because the unit is dirty from use and needs to be cleaned. It is recommended that the parts are hand washed individually, as dish washers can damage the fragile parts.
댓글 27개
I ordered this food processor because it had good reviews & was reasonably priced. I used it 1 time to dice onions & I cannot get the lid to release from the bowl. I am seriously going to have to send it back with onions still in it. Please help!
Gina - 답글
Same problem. I didn’t even get it to work once and now I can’t get the food out. Does the light go on at the front when it is plugged in? My light did not go on.
emjay.turner -
Yes this problem has caused more dinner preparations issues and frustration than I can think of. I actually threw it in the trash. Plus there is absolutely no customer service
Ruben Suarez -
Same problem here! 1st time using it and I can't get the lid off to wash it!
M Garlington -
There are small lidded areas on the bowl that trap dirty juice and I am unable to take apart for cleaning and cannot find instructions
C doucette - 답글
Did you get help with this… I have the same problem
sisterg2163 -
The lid is stuck on the bowl with the handle not aligned with thelarge feed chute and I can’t get it off. The proccessor will not run.
ksstepbystep - 답글
Same here. No power. No light on. Food in the bowl. Cannot remove the lid from the bowl. This seems to be a problem page with no solutions. I don’t want to break the lid! It has some play but will not release.
May 1, 2019
Michael Weadick - 답글
I cannot for the life of me get my lid to release. Has anyone received assistance with this? It seems like there are no answers.
Lanie - 답글
Yes this problem has caused more dinner preparations issues and frustration than I can think of. I actually threw it in the trash. Plus there is absolutely no customer service
Ruben Suarez -
The blade sits uncentered on the axis. and there was no way to adjust that. now the lid is jammed locked on , will not open. This is a lame product!
Lisa Inouye - 답글
Same here…the lid is not aligned, but it is stuck on the bowl…I’m thinking I will either have to throw the whole thing out, or if I can get a replacement lid, then I’ll just break the one that’s stuck and get a replacement. if I end up throwing it out, I will not be buying a Hamilton Beach brand replacement.
Angela Winters - 답글
same problem with the lid…..stuck…..plus motor won’t even power on now when lid is locked back into place
defective product which explains why it’s less than $50 now in Canadian stores…..i want my money back
John Holmes - 답글
my slicer/chopper blade is stuck to the lid & I cannot get it loose.
Brenda Wiggins - 답글
This is the worst product ever. I have 7 eggs currently in the bowl to mix. The lid will not align and will not come off. I have saved what eggs I can and rinsed it out with water and soap through the chute and will be returning this item with left over egg still in the bowl!
Tammy Lyn Roan - 답글
As I was putting lid on it stopped turning——it’s in wrong position but won’t come off—like it’s super glued!!! has anyone had this issue and if so what got it off!!!
sputnikpt - 답글
I can not get the on knob to move.
Julesa1 -
With the shredding blade installed correctly and the on switched pressed, the shredding blade rotates. However, when I insert something like zucchini or carrots to be shredded, the blade stops rotating as the motor continues to run. This has also occured with small amounts of food, which will shred then a piece will lodge between the lid and shedding blade; the blade will stop rotating, everything must be disassembled, the small piece removed, and reassembled.
Is there a solution to this problem. Is the shredding disk malfunctioning? It appears to be sharp enough.
KATHY R BRUNER - 답글
Today I experienced the lid unable to release. How frustrating.
Has this been a big problem with this model? Can I get a replacement top?
kathleen Maxwell - 답글
I know I have the bowl and lid correctly seated. Can’t turn the knob to turn on the device. Anyone else have this problem? I’ve had this food processor for nine months. Not long enough!
Christine Peterson - 답글
I only used my HB food processor about 3-4 times and I could not get the lid off of it when it was full of shredded cabbage. Customer service said I could purchase a new bowl and lid but they were out of them! After a month of fooling with it, I was finally was able to get the lid off by using WD40 and prying it with a butter knife. There is definitely a flaw in the design.
After cleaning it up from the cabbage that set in it for a month, I tried to use it again and the motor will not turn on. Piece of junk!
Shari - 답글
After using cleaning then storing. Now the switch will not turn. I dont want to force it.
lnapper - 답글
I can not get the “on” knob to turn
Julesa1 - 답글
I have model 70730. My problem is the unit will not turn on , I have done everything the instructions have said to do. The only way I can get it to start is by pressing down on a whit piece of plastic on the side of the unit with butter knife l I thought this was a re set button but when I lift up the knife the unite stops. Any idea what is wrong with it this is the second time I used it.
fzenszer - 답글
I have the same problem, did you get yours resolved ?
Veja “Lady Vee” Blackman -
My shredder disc will not turn when I put cheese in to it. I used to be able to shred cheese like crazy and all of a sudden it won't work. It spins if it's empty but as soon as I put cheese in the chute, it won't go.
Judy P
Judith Perron - 답글
I've used this about 10 times with no problem. Today I can not get the lid off. Lots of comments here - but what is solution?
Frances Taggart - 답글