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My friend told me that none of the disks he puts in his Xbox 360 wont work. He has the original white Xbox 360. He has tried a bunch of times with putting the disks in. Every time he puts one in, it comes back saying he has to open the tray. We have no idea what we are supposed to do please help. The model number is 110776660406.
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Renee, it is possible that it is a bad laser or a bad drive. It is possible the either replace the optical drive, check this guide, and read the instructions carefully. Do not remove anything unless you have the drive key:-) you could also try to adjust the pots for the laser, for that check on here. The laser usually cause a read error. For more information about any of those I would check this site. Hope this helps, good luck.
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Second a bad laser.
Or possible the drive already HAS a bad drive key - if you just bought it that is.
If it has just happened to your existing box, I'd say bad laser, you will need to buy a replacement drive of the same model and have someone flash it with your drive key.
Do not lose your old drive as it is the easiest way to get your old drive key, without it your 360 is useless.
You could also google (youtube?) POT Tweak xbox 360 to tweak the power of the lasers on the drive , becareful doing this because if the laser ISN'T burnt out, you could very well burn it out.
Good luck!
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