Comprehensive repair manuals on all portable tablet computers by Apple. Repairs are likely to require heat and careful prying.

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My ipad turns off by itself

Why does my iPad turn off every ten minutes even when it is fully charged?

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my 5 year old Ipad charges however, won't shut off. And has a blank screen

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Another thing is what version of IOS is on your iPad? I updated to 9.1 or 9.2, the current one, and doing that helped. I have noticed that I have currently 5.8 GB of memory available and it works OK, but when it gets down to less than 2 gigs, then big apps like Garage Band, Microsoft products, Video apps it will tend to lock it up.I have since removed the Microsoft products because Apple products tend to work better and I have more memory space. But since I gone to IOS 9.??, when it locks up and reboots, I have notice there is more memory available. Also I leave the iPad on at night during charging and it therefore tends to clean things up and works. I also use a memory cleaner software to scan the memory to get rid of leftover junk.

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Also it you read about the reset option on the iPad, not the one that runs when you decide to sell your product and resets it like it was brand new and erases everything, but the one that doesn't erase everything but puts the iPad like a new IOS installed clean state, that may clean up any problems you might have. That is why I now update IOS when new ones come on board to reset and clean the software up. It helps too. But be sure that you have made a backup of the iPad before you try this or you may have a lot of work ahead of you reinstalling everything!

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I have nearly run out of storage on my iPad so it will not let me transfer it to my computer saying I do not have enough storage to backup.

How can I get more space on my iPad.

I cannot delete storage as it turns off so quickly.

When I turn the iPad on it just turns off.... I would appreciate any help

Marie-Anne

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my iPad was on 9% and i wanted to get out of the app (slither.io) and it wouldn't let me it like froze but then i turned it off by the top i thought it was working but when i went to go turn it on it liked died so when i went to go put it on charger it wouldn't charge so i tried to turn and switch off the iPad a couple of times it still wouldn't work and i have been waiting for hours…….. can you help me plz….

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Does it turn off, or simply enter sleep mode? If so, you can change when it sleeps by choosing Settings -> Auto-Lock -> and select a time. Hope this helps.

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+ If it's not sleeping (or changing sleep settings has no effect) return it to an Apple store or contact Apple support.

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Thank you very much for your help, was very helpful to me, and definitely that was my problem. thank you again. Princess

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Holding the 2 buttons won't fix problem. Also doing a reset settings may help . Best fix is check memory available. If it gets below 1 gig or lower like 500 mega, better start deleting ebooks, apps or games. Had this problem on my 16 gig ipad 3 for a while and the above fixed the problem.

Barry

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what is the contact # of customer service in Apple Store?

the charging of my ipad has no effect

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It goes off completely as if its not charged........insipite of100%......the max amt of time I got to useit I 10min after 20hrs of charging

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Turn off you iPad by pressing both the ON/OFF button and the Home button at the same time unitl the little time marker goes off, wait 30 seconds and press the ON/OFF button and the Home button at the same time again until the Apple Logo appears in the center of the screen. It may take a minute of two waiting time before you see your desktop display again....this should correct most cases of the iPad shutting down by itself.

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This is a toshiba I pad. It doesn't have a home or sleep mode button

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just awesome. This worked like magic for me. Thanks for the tip.

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thanks, I was very nervous.

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lol @ Susan...that's not an iPad then

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I thought all my files were gone,, thank you for this simple trick, IT WORKED!

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Go to settings general then auto lock then you can switch it to what time you want it to shut off

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My auto lock is set to "never", so this isn't my issue.

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I have the same problem. My auto set is on "never" but my ipad shuts off or goes to sleep when I am working actively on it. If I am on the Internet, it shuts down; if I am reading a book on it, it shuts down and I have to open the book and start from the beginning of the book. How do I fix this?

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In addition to William Howard Armstrong's comment, my battery is fully charged and I have plenty of storage space.

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People telling to take back to apple!! Why the heck would people ask for help if try can do that????

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Maybe some app is causing it to do that. Delete some unnecessary apps?

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My battery says 100% and when I unplug from ac adapter it last 1 minute and shuts off. It then shows a picture of the battery with no charge (red line at very bottom of battery) Any help is appreciated.

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I am having this exact problem! And can't find an answer!

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I have the same please help.

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Same problem. Once I plug it in. I can turn it back on after 10 seconds. Then it turns off again. If plugged in it is fine. No memory left either

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Mine too, but any ideas why it would do this plz?

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Same problems here for months, I can’t find a solution. If the charge drop below 100% I can unplug it. The problem is when the iPad air 2 is fully loaded and stays to long charging of when it’s completely empty. If i charge before it’s empty and take it off before 100% loaded, it works like a charm, otherwise......

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Most like lose battery or connection

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No, not a battery issue or connection issue. It appears to be a software / firmware issue.

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Try a reset in settings at bottom of general page you have a choice to reset saving data or a reset to factory settings which wipes everything if neither works return to Apple Store as faulty. If it won't stay on long enough then return to Apple Store. Good luck.

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My ipod turns off within 5 seconds when its at 100 percent then when I try to turn it back on its like I turned it off to begin with and then shuts off within 2 seconds and the third time i try it, it turns off completely and wont turn back on unless i charge it.

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I am having same problem!

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Take it back to the apple store!

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I tried that and it still won't work and it won't even turn on. It is always off and it goes from 7% to 0% in seconds

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Victoria Morales - Please use the Add Comment link, or start a new Question of your own. This space is reserved for Answers only.

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Sounds like you may need a new battery or charger.

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Try deep nutz

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I’m having that battery issue too but my iPad is old it’s about 5 yrs and I use mine 24/7 so I’m thinking the battery just wore out. I purchased a new iPad last night so we will see if this does what the old one did lol

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Half an hour in the freezer then reset. Worked for me today but I can't find the original tip to thank the poster. My ipad is 5 years old.

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Just tried the freezer trick .. it worked

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mostly battery issue

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same flippin issue. went to apple store and was told it would cost 168£, a part losing power whatever. tough $@$*

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I bought a new battery replaced it myself and not had a problem since.

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