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The Moto G is Motorola's economically priced phone. It has all the features one could want in a smart phone, for half the price. Model numbers XT1032, XT1033, and XT1036.

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My phone keeps turning off on me. Could this be my battery?

Every time that I use my Motorola Moto G, the phone continues to shut off on me. I was wondering if this could be an issue with the battery. Can you please help me figure out if it is the battery or should I get a new phone?

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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선택된 답변

First check and see if your phone is still under warranty. If so take it in for repair or replacement. If not you want to completely shut down phone and restart. Then allow phone to charge all night, be sure all connections from phone to charger to outlet are complete. If the issue persist it could indicate the battery needs replacing.

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It could be your battery. If not, make sure the phone is turned off while charging. Also, if you are not getting a good signal your phone will use up extra energy searching for a signal. If this is the case, see the iPhone dealer. Good luck. Bob

해당 답변은 도움이 되었습니까?

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My turn off and on all the time not charge is ok

해당 답변은 도움이 되었습니까?

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My phone self on and off know not charge lead new one

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