주요 콘텐츠로 건너뛰기

The Dell Vostro 3700 is a 17.3-inch business notebook marketed towards small business users.

7 질문 전체 보기

Troubleshooting GPU issue on my laptop

Hi,

I would like to fix my Dell Vostro 3700 that haven't used for a few months. The GPU seems to be dead. When I use the laptop, after about 10 minutes I start seeing strange colored squares for a few seconds, or a black with a few colored lines, then sometimes it gets back to normal with a message in the toolbar (sorry I forgot what this message says but it's something like "the graphics have been recovered"), and other times it just freezes or reboot. Before this behaviour started to occur, I had overheating issues, which made me buy a desktop.

I happenned to bring the laptop at work about two months ago, and I didn't have this behaviour, I just noticed a few issues when scrolling fast. The laptop was in a cold environment, which makes me think that this issue is still related to the temperature of the system.

I took the laptop apart a year ago to clean it up (which lowered its temperature a lot) but this doesn't change anything now. So I would like to know if adding some thermal compound both on the graphic card and the CPU could fix this issue, or if such a behaviour usually means that the GPU is dead. Otherwise, what other solution do I have?

Here is a picture so you can see what it looks like : https://dl.dropboxusercontent.com/u/7890...

Block Image

Thanks

이 질문에 답하기 저도 같은 문제를 겪고 있습니다

좋은 질문 입니까?

점수 -1
댓글 달기

답변 1개

가장 유용한 답변

Andre, not dead but severely wounded:-)Yes, it may help to change (not add) the thermal paste. Also, make sure that your heatsink and fan is clean. Ultimately it sounds like you may need at least a reflow, even better would be a reball. Of course, a new logic board might also be an option.

해당 답변은 도움이 되었습니까?

점수 1

댓글 2개:

Sorry, what do "reflow", "revall" and "logic board" mean? Something tells me that buying a new laptop is a more cost-effective option .

Take a look on on here Yes you are probably right about being cheaper to replace the board.

댓글 달기

귀하의 답변을 추가하세요

Andre 님은 대단히 고마워 할 것입니다.
조회 통계:

24 시간 전: 0

7일 전: 0

30일 전: 0

전체 시간: 755