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The HP 7 Plus 1302 runs the Android 4.2.2 Jelly-Bean operating system.

5 질문 전체 보기

My screen will not respond to touch!

I was using my tablet and all of a sudden the screen just froze. I can't seem to get it to do anything. The screen won't turn off and when I hit the power button nothing happens. Please help!

답변되었습니다! 답변 보기 저도 같은 문제를 겪고 있습니다

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선택된 답변

Try doing a hard reset by holding the power button down for 8 seconds.

If this did not work for you, then refer to link below.

HP 7 Plus 1302 Troubleshooting

해당 답변은 도움이 되었습니까?

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That took care of it! Thanks! I'll know how to do this in the future now.

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Before making any repair of your screen, you may would like to check if your screen is clean enough. Sometime, the screen doesn't respond just because the screen is dirty!!

해당 답변은 도움이 되었습니까?

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