My power/lock-unlock button doesn't work

Question

Kindle Touch

The Kindle Touch (D01200) is 4th generation of Kindle e-readers produced by Amazon. There is Wi-Fi or Wi-Fi/3G capability, all uploads are done by USB cable. It has 4 GB of storage and two months of battery life.

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Gonzalo Calandria

평점: 71

2

게시됨: 2015년 07월 27일

옵션

My power/lock-unlock button doesn't work

The button that power on and lock/unlock the device doesn't work. This can be fixed?

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Connected the cord to my Mac, Kindle showed up and screen lit up and said to eject device if want to continue reading. I ejected and the screen and all the books came on. Power switch still would not work. Could not reset because power button did not work. After reading about disassembling, that idea was not for me, so I smacked it near the bottom bezel and the power button is working fine now. Sometimes the old fashioned remedies are the best.

Gerald Posner 의 답변 2019년 08월 11일

Sacre Bleu! That actually worked! : D

themdbirms 의 답변 2019년 10월 21일

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Steven Paige

평점: 79

3

게시됨: 2015년 07월 31일

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There seems to be an answer here....

http://www.powerbookmedic.com/manual.php...

looks like a de-assemble does the the trick.

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I reset my Kindle 4 times, (full factory), and presto, the power button is now working... I was ready to take it apart...

Steven Paige 의 답변 2015년 07월 31일

I reset my Kindle 3 times, (full factory), and presto, the power button is now working... I was ready to take it apart... Thanks Steve!

James Lane 의 답변 2016년 01월 02일

Partial disassemble + tightening 2 black screws at the bottom (4:19 in the video) solved problem for me.

Dmytro 의 답변 2017년 08월 20일

Neither resetting a bunch nor just tightening those screws worked for me, but I disassembled a bit more and my button starting working again.

David Boles 의 답변 2018년 03월 08일

Just as an FYI, i had a paperwhite that was "dead" for years and I finked around with it (because i always noticed plugging it in brought on a charge light). After following some instructions elsewhere about copying an empty file named "DO_FACTORY_RESTORE" into the root of the device for the 5 seconds I could access it via a PC I got it to restore... I then had to manually download the updates as it kept saying it couldn't register or update. I did that and then found the power button wouldn't work.... I tried smacking it around a few times and was about to take it apart however i tried sliding my finger nail (i have long thin hard nails) into the top and bottom right about and below the button and jiggled it a little (not too hard)... it popped on and now the power button is working fine! thx for the other tips as they gave me the notion that it might just need to be moved a little to start working again!

Cheers and good luck to anyone else working on their kindles!

Jonathan Caldwell 의 답변 2019년 09월 25일

의견 추가하세요

Connected the cord to my Mac, Kindle showed up and screen lit up and said to eject device if want to continue reading. I ejected and the screen and all the books came on. Power switch still would not work. Could not reset because power button did not work. After reading about disassembling, that idea was not for me, so I smacked it near the bottom bezel and the power button is working fine now. Sometimes the old fashioned remedies are the best. — Gerald Posner
I reset my Kindle 4 times, (full factory), and presto, the power button is now working... I was ready to take it apart... — Steven Paige
I reset my Kindle 3 times, (full factory), and presto, the power button is now working... I was ready to take it apart... Thanks Steve! — James Lane
Partial disassemble + tightening 2 black screws at the bottom (4:19 in the video) solved problem for me. — Dmytro
Neither resetting a bunch nor just tightening those screws worked for me, but I disassembled a bit more and my button starting working again. — David Boles
Just as an FYI, i had a paperwhite that was "dead" for years and I finked around with it (because i always noticed plugging it in brought on a charge light). After following some instructions elsewhere about copying an empty file named "DO_FACTORY_RESTORE" into the root of the device for the 5 seconds I could access it via a PC I got it to restore... I then had to manually download the updates as it kept saying it couldn't register or update. I did that and then found the power button wouldn't work.... I tried smacking it around a few times and was about to take it apart however i tried sliding my finger nail (i have long thin hard nails) into the top and bottom right about and below the button and jiggled it a little (not too hard)... it popped on and now the power button is working fine! thx for the other tips as they gave me the notion that it might just need to be moved a little to start working again!

Cheers and good luck to anyone else working on their kindles! — Jonathan Caldwell

NatCk 평점: 13 3 · Answer 1 · 2018-03-21T21:36:31-07:00

On the off chance anyone else still has one of these in 2018, I had this same problem with a non-working power button. I verified the Kindle worked fine by removing and replacing the battery (it rebooted as expected).

I then had to fully disassemble it to start playing around with the power button. I noticed it worked, but only if I squeezed on the right side (screen facing up) of the USB micro input. I tried screwing down as hard as I felt comfortable on the two screws either side of the home button. Still, the power button only worked intermittently. I deduced it needed more pressure for whatever contact is between the switch and motherboard. So, I added the nearest spacer I could find: I peeled off one of the rubber pads from the inside of the back cover, cut it in half, then placed both halves just below the screw on the right side. I reassembled everything and voila, this old clunky e-reader is still chugging along.

I didn't investigate the actual cause of the problem since I was too lazy to remove the motherboard. But I'm okay with a little mystery.

In my case squeezing or pushing on the bezel above the power button did make the power button responsive. So solving the problem is definitely about some pressure/tightening in the area of the button.

Thanks to all of you for this great device saving hint! — Dominique Cressatti