DVD plays sound but no picture

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Bose 3-2-1 Home Entertainment System

The Bose 3-2-1 Home Entertainment System is a series of DVD-based home media systems in the Bose 2.1 home theater line. The Bose 3-2-1 Home Entertainment System was sold between 2001 and 2006 and was available in black and graphite colors.

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Richard Antoniazzi @rja

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DVD plays sound but no picture

The DVD plays sound but there is no picture. I replaced the HDMI cable and the problem remains. If I unhook the Bose system and install a different DVD player directly to my TV, I get both the sound and the picture

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jayeff @jayeff

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Hi,

Has it worked before? If not have you set it for the correct video format for the TV, NTSC or PAL?

Go to Settings > System Setup> Video Format. Select option appropriate for your TV.

Here is as link to the User Guide, scroll to p.35

http://worldwide.bose.com/axa/assets/pdf...

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Yes then it was disconnected now it's hooked up again it's not working

Florence 의 2017년 2월 9일

Hi,

Have you checked that the connections are correct by following the directions in the User Guide in the link just above.

When you say it's not working, what is the problem? No power, No sound, no picture, what devices are you trying to connect to it and through it?

jayeff 의 2017년 2월 9일

Yes now it's not working no picture

Florence 의 2017년 2월 9일

how do you go to settings>system setup without display

Collins 의 2019년 1월 15일

Hi @mcperkins ,

just because there is no display when a DVD is playing doesn't necessarily mean that there is no display when the player's menu options have been selected.

It could just mean that there is no dvd video output from the player for whatever reason

jayeff 의 2019년 1월 15일

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Yes then it was disconnected now it's hooked up again it's not working — Florence
Hi,

Have you checked that the connections are correct by following the directions in the User Guide in the link just above.

When you say it's not working, what is the problem? No power, No sound, no picture, what devices are you trying to connect to it and through it? — jayeff
Hi @mcperkins ,

just because there is no display when a DVD is playing doesn't necessarily mean that there is no display when the player's menu options have been selected.

It could just mean that there is no dvd video output from the player for whatever reason — jayeff