Why won't my console sync button work?

Question

Xbox One

2013년 11월 22일에 출시된 Microsoft의 3세대 Xbox 게임기입니다.

20 질문 전체 보기 | 27 부품 둘러보기

Jeremy @jeremy684

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게시됨: 2016년 3월 16일

옵션

Why won't my console sync button work?

Over time my sync button on the left side if my console worked but now it's gone. When I press the button on the left side it makes a ding noise but the console symbol suppose to blink indicates in trying to sync. My controllers work when I press it but not the console button. I have to play with my controllers wired but I really need help with this to have it fixed. I tried hard reset and everything so I assume its an issue inside the console.

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댓글 34개

whats a soft power down

Caylon Grabenhofer 의 2018년 8월 4일

Wow! I read this wrong by the slightest bit, tried it again but this time unplugged the usb from the Xbox as well, even tho it’s a loose chord I didn’t understand that it needed to be removed

Gavin 의 2018년 9월 12일

ty this worked the controller i bought from gamestop has a broken syc button thought i was gonna have to drive 29 miles to return it so much for the tested sticker n the package

grywlf_26 의 2018년 11월 18일

Even if the sync button never works again, plug the controller in using an android charging cable if you don't have the one specifically for the xbox. Once its plugged in, turn controller on and press the controllers sync button. The controller will sync to the xbox. Then unplug the controller and you'll be good to go. Just went through this nonsense 5min ago. I had to do it again once powering off the Xbox and turning it back on but small price to pay.

D. Darko 의 2019년 3월 25일

Thank you bro you're a lifesaver!!!!

Zach Vance 의 2019년 9월 5일

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선택된 해법

usouthall @usouthall

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게시됨: 2016년 6월 9일

옵션

Hard reset your Xbox. (Hold the power button until it shuts off.)

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댓글 67개:

lol its been acting up for awhile and I came I saw and I fixed lol in like 2 seconds

lmaoo I feel slow thank you tho bro

deddvd 의 2017년 6월 17일

thank you but now I feel really stuped

kalan cope 의 2017년 9월 17일

thanks i was having this problem to

Im That Guy 의 2017년 12월 30일

Thanks so much I was struggling for ages with this but you helped me so thanks!!!

Lewis Speller 의 2018년 4월 2일

Thanks that was just needed it just happed to me but now it's back on and had usb to remote and they sync

Alex Smith 의 2018년 7월 19일

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Wow! I read this wrong by the slightest bit, tried it again but this time unplugged the usb from the Xbox as well, even tho it’s a loose chord I didn’t understand that it needed to be removed — Gavin
ty this worked the controller i bought from gamestop has a broken syc button thought i was gonna have to drive 29 miles to return it so much for the tested sticker n the package — grywlf_26
Even if the sync button never works again, plug the controller in using an android charging cable if you don't have the one specifically for the xbox. Once its plugged in, turn controller on and press the controllers sync button. The controller will sync to the xbox. Then unplug the controller and you'll be good to go. Just went through this nonsense 5min ago. I had to do it again once powering off the Xbox and turning it back on but small price to pay. — D. Darko
lol its been acting up for awhile and I came I saw and I fixed lol in like 2 seconds

lmaoo I feel slow thank you tho bro — deddvd
Thanks so much I was struggling for ages with this but you helped me so thanks!!! — Lewis Speller
Thanks that was just needed it just happed to me but now it's back on and had usb to remote and they sync — Alex Smith

lawrence howard @lawrenceho49360 평판: 637 1 1 1 · Answer 1 · 2017-12-27T13:15:57-07:00

가장 유용한 답변

lawrence howard @lawrenceho49360

평판: 637

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게시됨: 2017년 12월 27일

옵션

1. Plug Controller in USB.

2. Hold Power Button for 10 seconds.

3. Unplug the Power Cord for 10 seconds.

4. Plug Power Cord back in to Xbox.

5. Power On Xbox Press Power Button on Console.

6. Soft Power down Xbox Press Button once.

7. Disconnect USB from Xbox and Controller.

8. Power on Xbox with Controller.

You're Welcome. Enjoy!

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댓글 43개:

This didn’t work for me

tehya 의 2018년 8월 25일

Thank you! It worked

mobleym4678 의 2019년 1월 12일

THANK YOU SOOOOO MUCH!!!This actually worked

Rock Fawn 25 의 2019년 1월 18일

I did all of this but on step 8, the controller just kept blinking and the xbox didnt power back on

Mohammad Al-Abbasi 의 2019년 1월 27일

Ayyy you saved me I thought I might have fried my console because of a power out. Time to get a surge protector I guess I don't need anymore of these scares!

tboy477 의 2019년 2월 24일

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todaywelive94 @todaywelive94 평판: 37 1 · Answer 2 · 2018-05-15T09:28:13-07:00

todaywelive94 @todaywelive94

평판: 37

1

게시됨: 2018년 5월 15일

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So i have been having this issue, also.

I tried everything that everyone else has suggested, but it wouldn't fix the problem.

But I realized that I always have my chat mixer hooked up to my controller that has been synced to my system for weeks now. I unplugged the chat mixer and it automatically connected to my console lol maybe try that if your using a 3rd party headset.

Lemme know if that helps

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댓글 1개:

Yeah this helped I had a charger in the xbox unplugged it so far so good .

Chris 의 2023년 11월 15일

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Castlehill650 @castlehill650 평판: 37 1 · Answer 3 · 2018-12-11T18:40:19-07:00

Castlehill650 @castlehill650

평판: 37

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게시됨: 2018년 12월 11일

옵션

You guys can skip all the steps here, because all you want to do is Hard Reset.

1. Wake up your xbox by pressing the power button on the console (xbox logo)

2. Hold the power button on the console (xbox logo) for 10 seconds, or until the console makes an audible and visible shutoff.

3. Turn the xbox one back on.

Done. No messing with power cables, no fiddling with the actual controller itself. All you need to do is follow these steps in order to Hard Reset the console.

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댓글 3개:

^ Negative ghost rider. Had to unplug the controller cable from the side before it would detect. (detected immediately after that)

Ur Hairs Purdy 의 2019년 2월 1일

It does work thank you

_ kingree27 의 2020년 7월 16일

It says they tried this why is this showing up still people can't read for real.

Chris 의 2023년 11월 15일

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tato12solis @tato12solis 평판: 37 1 · Answer 4 · 2018-12-23T15:31:45-07:00

tato12solis @tato12solis

평판: 37

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게시됨: 2018년 12월 23일

옵션

Sometimes having a USB cable connected causes this try disconnecting it then

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댓글 1개:

Yup. My ssd being plugged in was the problem.

Doberman Kenpo 의 2021년 8월 7일

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Cds1 @cds1 평판: 25 1 · Answer 5 · 2019-08-26T09:38:47-07:00

Cds1 @cds1

평판: 25

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게시됨: 2019년 8월 26일

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Alright, if doing a hard reset, pulling the sync button back a lil bit doesn’t work then I have a solution ( it worked for me) lets begin.

open your xbox shell ( Follow this: https://youtu.be/bF1V1QiB17c tutorial up to 5:35
Reseat the ribbon cable (remove it then reinstall it — i found this video extremely useful https://youtu.be/ghcWusCrh30.
close your xbox shell
Just a tip - before closing your xbox shell test that the power button, eject disk and sync are working. https://youtu.be/bF1V1QiB17c Follow this guy from around 40:00 onwards ( he also reinstalls the ribbon cable here I just thought if the other video was not proving useful you can try his ‘method’ or style.

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댓글 4개:

i have the same problem and I don't have the xbox one I have the (s) and I don't know how to do it its a whole different console

TN RenegadeX 의 2020년 3월 24일

I had this problem, followed the instructions above and it worked!

Neil Aubin 의 2020년 5월 9일

Hi Im also having this problem and I have the xbox one s... The sync button don't want to flash at all when pressing it...

Mogamat Yaseen Strauss 의 2020년 10월 3일

LMAO it works. It really works. I love people thanks

Drift Demon #7 의 2021년 2월 17일

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KcXbox Repair @kcxbox 평판: 271 8 2 2 · Answer 6 · 2016-08-12T08:51:35-07:00

KcXbox Repair @kcxbox

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게시됨: 2016년 8월 12일

옵션

Did you get it fixed?

Could be ribbon cable, RF board or WiFi board.

If holding the power button for 10 seconds to shut it down and clear the cache doesn't work it's probably a hardware issue.

Have you unplugged it for 30 seconds?

Also can you connect to WiFi?

Sorry I hadn't been following this post more closely. Many times the WiFi/Bluetooth board stops working. WiFi modules are pretty cheap on Amazon and eBay. They are very easy to replace. Can't sync if the xbox can't see the controller.

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댓글 10개:

My sync button doesn't work at all. When press it doesn't click just pushes right in. I can't even connect a controller via USB cable its like the whole sync system is broke. Will a replacement ribbon fix this or will it be something else. I really need help as can't play my Xbox and I can't find any info anywhere. Thanks in advance

Kay

Kayleigh whitby 의 2017년 5월 9일

Could be hardware problem in the Xbox. Have you tried hard reset, or resetting to factory saving all your files? Please let me know if you got it to work and if so what you did to get it fixed. Thanks

KcXbox Repair 의 2017년 7월 8일

Yeah iv tried all that. Literally everything. I just left it a while and it started to work again. The xbox still clicks randomly and flashes. And the sync button on the side doesn't work at all. But managed get USB lead work. Will just put up with it until new Xbox is out. Thank you for your reply and your help. Much appreciated.

Kayleigh whitby 의 2017년 7월 9일

So weird this worked.. Think ultimately my rechargeable batteries are going to junk cause my controllers keep disconnecting and reconnecting.. This helps me narrow it down as I couldn't try a reconnect of the controllers because the box wouldn't search for controllers.. Thank you very much.. Very odd sequence.. Highly didn't expect that'd work..

Josh 의 2018년 10월 27일

This is something that hardly ever happens but I had one come into my shop that had been dropped on its back from just a few inches up and the plate that slides in behind the sink button had slid back to where the little nipple on the plate had moved just enough to where it wasn't behind the button. Long shot but it's a possibility for those of you who have the problem with the sink button not working.

KcXbox Repair 의 2018년 12월 17일

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graham yeoman @grahamyeoman 평판: 1 · Answer 7 · 2019-09-02T08:56:21-07:00

graham yeoman @grahamyeoman

평판: 1

게시됨: 2019년 9월 2일

옵션

I tried all of these and nothing worked:

1) charge batteries

2) hard reset

3) cable attached

4) holding the controller cack handed - the lot

I then removed ALL cables from the console apart form power and did another hard reset - hey presto, the controllers all synchronised first time!

Maybe this is the last resort before you bite the bullet and send it in for repair!!!

Hopefully this helps someone who gets stuck and nothing else works!

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Matthew Jones @matthewjon16436 평판: 1 · Answer 8 · 2021-11-15T10:57:36-07:00

Matthew Jones @matthewjon16436

평판: 1

게시됨: 2021년 11월 15일

옵션

For me I had a power bank plugged via USB in so I turned off my Xbox by the plug switch so there’s absolute no power, I took out the power bank then I could sync my Xbox!
I didn’t know power banks could prevent the Bluetooth button from having an affect but to be honest I’m pretty sure it was making the power bank blink like it was trying to connect to something Bluetooth lol anyways hope this helps!

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Xbox One

Why won't my console sync button work?

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Update (08/07/2017)

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