ear speaker is not working, but loudspeaker and headphone is fine.

Question

Alcatel One Touch Idol 3

The Alcatel One Touch Idol 3 features a 5.5-inch, 1080 x 1920 display powered by a 1.5 GHz processor. Released in June 2015. Models 6045Y, 6045K, 6045O, 6045I.

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yathith @yathith

평판: 85

2

게시일: 2016년 4월 21일

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ear speaker is not working, but loudspeaker and headphone is fine.

When i make call or receive a call, i'm not hearing anything on the ear piece, if i use it in Loud speaker and ear phone its working fine, What is the issues? how to fix this?

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예 아니요

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HELP! I bought the Idol 3 5.5" because the speakers were so loud, now after only 7 months I can't hear people talking when they call or when I play YouTube videos! I have tried tapping the speakers and canned air and still can't here $#!+ it is so frustrating! I usually have new phones for 2 years before problems show up. What can I do about this? Please let me know what I can do to fix this.

Thank you very much for your help,

BZ

Becky Zenner 의 2017년 2월 6일

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답변 5개

HELP! I bought the Idol 3 5.5" because the speakers were so loud, now after only 7 months I can't hear people talking when they call or when I play YouTube videos! I have tried tapping the speakers and canned air and still can't here $#!+ it is so frustrating! I usually have new phones for 2 years before problems show up. What can I do about this? Please let me know what I can do to fix this.

Thank you very much for your help,

BZ — Becky Zenner

David Adams @davidadams26850 평판: 85 1 · Answer 1 · 2018-04-16T17:29:48-07:00

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David Adams @davidadams26850

평판: 85

1

게시일: 2018년 4월 16일

옵션

Just had my Alcatel IDOL 4S phone serviced at the Microsoft Store. After having a problem hearing with the headphones, I rebooted the phone but then ran into a problem with not hearing callers unless the headphones were used, or unless the phone was connected via Bluetooth...

I was told there is a known bug with this phone where the telecoil option is turned on and prevents callers from being heard.

He just went to Settings - Ease of access - More options, and turned Telecoil OFF.

PROBLEM SOLVED...

Also posted answer here:

Why is it that my phone has no sounds?

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thank you very much

pmatheny1959 의 2018년 5월 16일

Thank you, man. I was worried that I'd need to get new phone at first. This absolutely worked!