I have charter. Same problem, couldn't fix it with tv remote, had to use the charter remote.
- Leave tv on, press cable button on remote and then power, this shuts off cable box.
- Press menu key
- First line showed 4.3 setting, I changed it to 16.9
- Second line showed HDMI cable at 480, I changed it to 1080.
- Hit power button again, this should turn the tv back on.
- Fixed my problem.
- I think you also can call charter and tgey can help walk you through it.
I didn't even know about the settings on my charter box until researching on the internet. I contacted insignia, they told me by using the cable box it overrides the tv settings.
Hope this helps
@yoohoo what model is your TV? what have you checked?
oldturkey03 의
I have an LG TV. In the Spring/Summer, the screen reverts to zoom, cutting off the sides of image and crops tops of heads on many channels. In the winter months, it changes back to a beautiful normal picture size. Adjusting aspect ratio doesn't do anything. Comcast couldn't correct.
Jan 의
42LV4400 the sides of my provider TV guide get cut off
flowers 의
The sides of my tv keep getting cut off
Dallas Howcroft 의
@Dallas Howcroft ,
What is the make and model number of the TV?
Did you try any of the solutions in the answers below, you didn't say what you've tried, if anything?
jayeff 의