ear plugs don't work but speaker does
I plug the earphones in. The don't work but the speaker on the phone does.
HTC's Desire 626 was released in March of 2015. The phone shipped with Android 4.4.4 KitKat, and has a 5 inch IPS display.
first try a different pair of earphones. if that does not work then try to reset your phone because it can be a software issue. I have actually had this happen to me before on a lg phone. i had to reset the phone. sometimes the updates can mess this up. hopefully it is a software thing because if the port is messed up then you have to replace the port. I hope that this answer was helpful
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