주요 콘텐츠로 건너뛰기

Device and repair guides for the RCA 10 Viking Pro, an Android tablet with detachable keyboard that can be identified by model number RCT6303W87 DK.

Help my Tablet is possessed!

My tablet will not stop choosing its own activities. Randomly jumps to different apps by itself. How do I fix this without factory reset?

답변되었습니다! 답변 보기 저도 같은 문제가 있습니다

좋은 질문입니까?

점수 0
댓글 1개

No. When the keyboard is not attached. Ive even rebooted the tablet to no avail. Continued as if nothing was done. And its not the same app. Many different. Never on one long enough to choose.

댓글 달기

답변 1개

선택된 해법

Hi,

Does it happen if you have the keyboard disconnected?

I'm wondering if it is a touchscreen problem or a touchpad (trackpad) problem.

If it occurs only with the keyboard connected, does it occur when you are not touching the keyboard at all? If not perhaps you may be accidentally brushing the trackpad.

Update (02/06/2017)

Hi,

It seems as though you have a faulty digitizer (touchscreen) and it will need to be replaced.

How long have you had the tablet?

There is a 12 month manufacturer's warranty on the tablet. Verify the purchase date and if it is still within the warranty period consult the warranty statement in the User Guide for the tablet as to what to do to make a claim for a warranty repair or replacement.

Here is a link if you can't find it.

https://www.manualslib.com/manual/105408...

If the warranty is no longer valid here is a link to just one supplier of the part. It is not a recommendation to use them it is shown to give an idea of the price. There are others online that may suit you better.

http://www.actablet.com/digitizer-touch-...

이 답변이 도움이 되었나요?

점수 2
댓글 달기

답변을 추가하세요

Rob Neiblas 영원히 감사할 것입니다.
조회 통계:

지난 24시간: 0

지난 7일: 0

지난 30일: 2

전체 시간: 522