How do I replace the battery
My visual land 10 prestige pro will not charge with the computer or the charger. I assume the battery needs replacing. How do I do that
The Visual Land Prestige 10 is an internet enabled tablet made by Visual Land INC. This device page and subsequent repair guides will show you how to remove and replace the devices components.
@grannold5,Jackie, It could be a faulty battery, but there are other things to try first before spending money on a battery. Try a different compatible charger/cord to see if that is the issue. If different compatible charger/cord does not fix, A lot of forums feel a factory reset can fix this type of issue link#1 will take you through some steps if you would like to try(note all data will be lost doing a factory reset), Reset did not work, either the cable or charge port may be damaged. Look in the charge port and blow/pick out(carefully) any dust/debri that may be causing an issue and straighter any bent terminals with a tooth pick carefully. (loose charge port seem to be an issue with this device).
If port damaged/loose it will have to be repaired/replaced. If port looks/test good the battery or connection is probably bad. If port is found to be bad, this is really not a repair for the inexperienced because the charge port for your device is soldered to the mother board and the heat generated could cause further damage if not very careful. I will post a link #2 to a tear down guide to get you inside the tablet to check the charge port and will also post a link showing what is involved in repairing a mini USB attached to the board(not your device) just showing how it is done.. The last link is to new charge port, which you can also do a search for better pricing perhaps if needed. If not wanting to do the repair yourself have a good computer/cell phone repair shop have a look and estimate repair. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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